Clinician Experience Specialist – Anesthesia

SCP Health

Clinician Experience Specialist coordinating onboarding, schedules, payroll, and relationships for SCP Health’s U.S. anesthesia care teams.

Posted 8/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $51,293 - $72,891 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in anesthesia scheduling, clinician onboarding, and operational support within healthcare environments. Proficient in managing clinician data, payroll reconciliation, and enhancing workflow efficiencies.

Highest-signal resume keywords

Anesthesia Scheduling ExperienceSalesforce Data ManagementQgenda Scheduling SoftwareCustomer Service in HealthcareOrganizational and Problem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Anesthesia Care Team ModelOR Block SchedulingHealthcare Operations SchedulingCredentialing and PrivilegingPayroll Reconciliation

Soft Skills

Verbal and Written CommunicationAttention to DetailMultitaskingNegotiation SkillsTeam Collaboration

Tools & Technologies

SalesforceQgenda

Certifications & Qualifications

High School Diploma or GED

Industry Keywords

Healthcare OperationsClinician SupportShift ManagementPerioperative LeadershipSchedule Quality

About the role

Key responsibilities & impact

Initiate contact with anesthesia clinicians post-contract and guide them through onboarding, site orientation, system access, credentialing, enrollment, and privileging requirements
Track onboarding progress and maintain accurate clinician data in Salesforce and other internal systems
Collect clinician availability, preferences, competencies, and shift commitments across anesthesiologists, CRNAs, and AAs
Build and maintain monthly anesthesia schedules in Qgenda for OR blocks, call coverage, late rooms, and post-call relief
Align schedules with anesthesia care team models, supervision ratios, state and payer rules, and site-specific case mix requirements
Manage shift confirmations, cancellations, swaps, late room run-overs, and APAY/Holiday Pay entries
Partner with medical directors, lead CRNAs, and hospital OR/perioperative leadership to resolve coverage gaps
Ensure First Schedule Dates and clinician details are accurately recorded in Salesforce
Verify Qgenda payroll hours, reconcile discrepancies, and coordinate payroll submissions
Assist clinicians with pay and reimbursement questions and track expense reimbursements
Serve as the primary contact for assigned anesthesia clinicians and support engagement, retention, and issue resolution
Guide offboarding and complete documentation, final pay items, and call/stipend reconciliations
Support reporting and analytics on clinician satisfaction, schedule quality, open shift rate, premium spend, and post-call compliance
Identify improvements to workflows and scheduling logic and support standardization, automation, training, and cross-functional alignment

Requirements

What you’ll need

High school diploma or GED required
Associate or bachelor’s degree in business, healthcare, or related field preferred
3+ years of experience in customer service, clinician support, or healthcare operations scheduling
Two or more years of experience in a customer service position
Working knowledge of the anesthesia care team model and supervision ratio concepts
Familiarity with OR block scheduling, call coverage models, post-call rest expectations, and late room dynamics
Experience scheduling high volumes of healthcare staff or clinicians is a plus
Experience in a professional or medical office environment is a plus
Anesthesia scheduling experience
Strong organizational, verbal and written communication, follow-up, and problem-solving skills
Ability to multitask in fast-paced, high-volume environments with attention to detail
Ability to negotiate and engage with clinicians and perioperative leaders
Ability to work collaboratively in a team environment
Comfort working in high-tempo, time-sensitive environments with frequent schedule changes

Benefits

Comp & perks

Comprehensive benefits package
Medical insurance
Dental insurance
Vision insurance
401(k) plan with a company match
Paid time off and holidays
Professional development support
Employee wellness resources
Work/life balance
Inclusive culture of belonging and empowerment