Director, Business Solution Architecture
SCP Health
full-time
Posted on:
Location Type: Office
Location: Lafayette • Louisiana • 🇺🇸 United States
Visit company websiteJob Level
Lead
Tech Stack
AWSAzure
About the role
- Establish BSA Framework, Governance & Competency
- Define and implement the Business Solution Architecture framework, including roles, responsibilities, artifacts, and engagement models.
- Establish and enforce solution governance standards across Salesforce and enterprise applications.
- Define BSA competency models, best practices, and quality standards for solution design and documentation.
- Coach the team on nuanced aspects of solutioning, including tradeoff analysis, platform constraints, scalability considerations, and business-to-technology translation.
- Remain actively engaged in discovery, solutioning, and design sessions, particularly for complex or high-impact initiatives.
- Translate business requirements into clear, scalable functional designs aligned with platform capabilities.
- Review, refine, and approve solution designs, providing hands-on guidance and corrective direction where needed.
- Act as an escalation point for complex architectural decisions across Salesforce, QGenda, mySCP portal, and related systems.
- Lead, mentor, and develop a team of Business Solution Architects.
- Provide hands-on coaching, design reviews, and real-time feedback to elevate solution quality and consistency.
- Establish performance expectations, career paths, and development plans for BSA team members.
- Partner closely with Product, PMO, Platform, Integration, and Data teams to align solution design with delivery and enterprise standards.
Requirements
- 10+ years in business analysis, solution architecture, or related roles.
- Strong hands-on experience with Salesforce and similar enterprise applications.
- Experience operating in healthcare or regulated environments preferred.
- Microsoft Azure, AWS, Project Management, experience preferred.
- Deep understanding of Salesforce data models, security, automation, and integrations.
- Strong grasp of multi-system integration patterns and data flows.
- Proficiency with JIRA, Confluence, Lucidchart, or similar tools.
- Certifications (Preferred) Salesforce Administrator (preferred).
- Salesforce App Builder or Architect certifications (preferred).
- AWS Certifications (required or equivalent technical experience).
Benefits
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
solution architecturebusiness analysisSalesforcemulti-system integrationdata flowsdata modelssecurityautomationproject managementhealthcare
Soft skills
coachingmentoringleadershipcommunicationproblem-solvingcollaborationtradeoff analysisquality assuranceperformance managementbusiness-to-technology translation
Certifications
Salesforce AdministratorSalesforce App BuilderSalesforce ArchitectAWS Certifications