Senior Staff Technical Product Manager – Service Intelligence

Scout Motors Inc.

Senior Staff Technical Product Manager at Scout Motors driving core platform strategies for decision intelligence. Focused on product development and operations for innovative automotive solutions.

Posted 7/8/2026full-timeFremont • California • 🇺🇸 United StatesSenior💰 $160,000 - $192,500 per yearWebsite

Tech Stack

Tools & technologies

Distributed Systems

About the role

Key responsibilities & impact

Define, evolve, and drive the product and ecosystem strategy for a confidential, intelligence-driven core platform supporting Scout’s operations and service experience.
Define how complex operational signals, constraints, and policies are modeled into automated decision logic.
Lead early-stage platform definition ahead of Start of Operations, building foundational capabilities with no existing baseline.
Accountable for system performance across Scout’s direct-to-consumer retail network, ensuring decisions are reliable, explainable, and scalable.
Influence senior leadership and align platform strategy with long-term company objectives while protecting sensitive capabilities.
Identify new problem spaces and expansion opportunities for decision intelligence across additional domains and systems.
Frame and solve highly ambiguous, cross-functional problems through intelligent system design and decision frameworks.
Model operational constraints, dependencies, and priorities as structured logic, rules, or machine-assisted decision frameworks.
Guide product development across multiple related initiatives, teams, and domains to ensure alignment with strategic objectives.
Champion the use of AI, machine reasoning, and advanced analytics to enable scalable decision-making.

Requirements

What you’ll need

12+ years of product management experience with deep focus on technical platforms, complex systems, or decisioning engines.
Experience working with AI/ML technologies in a product, engineering, or business context
Proven experience leading 0-to-1 products in pre-launch, startup, or transformation environments.
Track record of building logic-heavy or intelligence-driven systems that coordinate multiple inputs and constraints.
Strong understanding of distributed systems, APIs, data architectures, and real-time processing.
Hands-on experience working with AI/ML systems, rules engines, optimization problems, or decision frameworks.
Ability to reason deeply about tradeoffs between accuracy, speed, explainability, and scalability.
Comfort working closely with engineers and data scientists on system design.
Experience owning backend or platform products where value is delivered through system behavior and decision quality rather than user interfaces.
Bachelor’s degree in Computer Science, Engineering, Mathematics, or a related field.
Advanced technical degree or MBA preferred.
AI-related certification required.

Benefits

Comp & perks

Competitive insurance including:
Medical, dental, vision and income protection plans
401(k) program with:
An employer match and immediate vesting
Generous Paid Time Off including:
20 days planned PTO, as accrued
40 hours of unplanned PTO and 14 company or floating holidays, annually
Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementDecision IntelligenceSystem DesignReal-Time ProcessingData ArchitectureRules EnginesOptimization ProblemsMachine ReasoningAutomated Decision LogicComplex Systems

Soft Skills

Cross-Functional Problem SolvingInfluencing Senior LeadershipCollaboration with EngineersStrategic Alignment

Certifications

AI-Related Certification