SCOPE Eyecare & Healthcare

Commercial Manager

SCOPE Eyecare & Healthcare

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $135,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Go

About the role

  • Lead sales excellence initiatives and support commercial planning for the assigned sales teams, brands, and product launches, ensuring the delivery of commercial objectives and KPIs
  • Execute sales excellence initiatives by applying the Selling Model, customer segmentation, sales funnel strategy, and performance tracking
  • Act as a key partner to Sales, L&D, and Marketing to deliver sales insights, strategy, tools and measurement to support launch execution, strengthen sales capability, and deliver on commercial goals
  • Share clear data and customer insights from the USA with the Commercial Lead and global teams, ensuring future tools, messaging, and strategy are shaped by local market needs
  • Support implementation of Selling model
  • Work with Sales leadership to apply customer segmentation and funnel models
  • Track adoption of the selling model and sales tools, reporting the impact on funnel conversion and performance
  • Track KPI’s across launches sales funnel and field performance
  • Develop sales tools, dashboards and enablement programmes to support deliver of strategic initiatives
  • Share feedback with the Commercial Lead on what is working well and what needs adjusting for the USA market
  • Support product launches in the USA through customer segmentation and content development
  • Run post-launch reviews and provide clear, data-driven feedback to Sales, Marketing, Medical, and L&D
  • Analyse account and funnel data to spot growth opportunities or risks and share insights with the Commercial Lead and global teams so tools, messaging, and future launches better reflect the USA market
  • Partner with L&D to asses’ sales capabilities and address training needs
  • Gather field feedback to improve sales tools and training content
  • Represent USA needs in global innovation discussions, providing local customer feedback, supporting launch forecasts and pricing
  • Contribute USA data and insights to core team to confirm market viability
  • Accountable for commercial deliverables for Go-To-Market process including segmentation, sales insights, sell-in story and objection handling
  • Track launch outcomes and deliver a continuous feedback loop to improve tools, training and customer messaging to deliver launch KPIs
  • Support pricing, segmentation and Go-To-Market projects led by the Commercial lead working closely with Sales, Finance, Marketing, Supply-Chain
  • Work closely with Marketing, Medical, and L&D to deliver local training, messaging, and launch activities
  • Coordinate with the Go-To-Market Project Manager to ensure USA launches track on time and deliver launch objectives
  • Act as the link between the USA Sales team and global projects, making sure global tools, timelines, and content are practical for local use

Requirements

  • University degree (or equivalent) in Business, Marketing, or a related field
  • 5+ years in sales, commercial or marketing roles, ideally in medical devices, pharma, OTC, or consumer health
  • Experience working with Optical, MD, Retail, Online channels preferred
  • Familiarity with both B2B and B2C sales models
  • Hands-on experience supporting new product launches from preparation through to post-launch review
  • Experience working with and developing performance dashboards
  • Ability to influence without authority, gain stakeholder alignment, and deliver plans that deliver on overall company and commercial objectives
  • Strong analytical background, and ability to translate data into insights and actions
  • Strong understanding of customer segmentation, sales funnels, and go-to-market planning
  • Proven ability to translate strategy into practical sales tools and field actions
  • Experience working closely with Sales, L&D, Marketing, and Medical to deliver launches and sales initiatives
  • Able to analyse sales and funnel data to identify trends, gaps, and opportunities
  • Excellent organisational and project management skills can manage multiple priorities and deadlines
  • Strong written and verbal communication skills able to work effectively with both field teams and senior managers
  • Comfortable providing constructive feedback to improve sales tools, content, and training
  • Experience in training support or sales enablement is a plus
  • Able to work independently but highly collaborative keeps others informed and engaged
  • Results-driven with a practical, hands-on approach to problem-solving
  • Willing to travel within the USA for meetings, training, or launches
  • Some additional international travel may be required for company strategic meetings
  • Flexible and adaptable responds positively to changing priorities or market needs
  • Self-Motivation - able to work independently and proactively on own initiative
  • Team player and excels at building relationships with customers and colleagues.
Benefits
  • Equal employment opportunities to all employees and applicants for employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales excellencecustomer segmentationsales funnel strategyperformance trackingsales tools developmentdata analysisdashboard developmentgo-to-market planningnew product launchessales enablement
Soft skills
influence without authoritystakeholder alignmentanalytical skillsorganizational skillsproject managementwritten communicationverbal communicationcollaborationproblem-solvingself-motivation