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About the role
Key responsibilities & impact- Own the day ‑ to ‑ day client relationship , serving as a trusted and consistent point of contact
- Act as the liaison between clients and cross ‑ functional agency teams (strategy, medical, creative, project management)
- Build trust through transparent, timely communication and strong follow ‑ through
- Lead client meetings and present tactical recommendations, with support from senior account and strategy partners as needed
- Weigh in on the content and execution of routed materials to ensure alignment with briefs
- Drive tactical planning and contribute to annual brand planning
- Identify opportunities for organic growth within existing client business
- Draft initial Quarterly Business Review (QBR) decks with oversight and ensure QBRs are scheduled annually
- Mentor and support junior team members in their development
- Bring a strong working knowledge of medical/pharmaceutical advertising to all aspects of the work
- Own and manage MLR submissions, including routing, documentation, review feedback, and revisions
- Partner with medical, legal, regulatory, and internal teams to ensure work is compliant and accurately executed
- Maintain an informed perspective on the brand, therapeutic category, and competitive landscape
- Develop a strong understanding of brand clinical data, messaging, and strategic imperatives
- Review creative work to ensure consistency in messaging, credibility, and brand alignment
- Collaborate across disciplines to deliver integrated, high ‑ quality campaigns
Requirements
What you’ll need- Bachelor’s degree required
- 4 –7 years of experience in medical or pharmaceutical advertising
- Working knowledge of the MLR process and healthcare promotional regulations
- Strong client relationship and communication skills
- Proven ability to collaborate across disciplines
- Proficiency in Microsoft Office
Benefits
Comp & perks- Competitive salary, commensurate with experience
- Generous paid time off (PTO)
- 15 paid company holidays
- 401(k) retirement plan
- Medical, dental, and vision benefits
- Hybrid work environment with flexibility and trust
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
MLR processmedical advertisingpharmaceutical advertisingQuarterly Business Review (QBR)tactical planningbrand planningcreative reviewclinical data analysis
Soft Skills
client relationship managementcommunicationcollaborationmentoringtrust buildingpresentation skillsstrategic thinking
Certifications
Bachelor's degree
