Senior Site Reliability Engineer, Observability
ScienceLogic
full-time
Posted on:
Location Type: Remote
Location: Virginia • United States
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Job Level
About the role
- Be a key contributor on an Agile development team, collaboratively realizing business value through iterative software development lifecycle
- Build and execute the monitoring strategy for ScienceLogic SaaS infrastructure
- Define, deploy, and maintain system and service monitors
- Be the authority for various monitoring technologies like Prometheus, AWS Cloudwatch, Scylla manager, New Relic to provide next generation monitoring solutions for ScienceLogic SaaS
- Employ advanced monitoring practices and technologies to detect and automatically resolve platform issues before they impact the customer’s experience.
- Participate in architecture and operations reviews
- Identify and automate measurement of operations SLAs, SLOs using SLIs
- Triage incident response, document SOPs, Runbooks and train NOC team members
- Participate in shared on-call manager rotation for escalations during incidents and outages, occasionally during off hours
- Provide dash boarding and analytics solutions to internal teams based on requirements
Requirements
- 8+ years of software development or site reliability engineering or equivalent experience
- Skilled at problem solving, algorithms, and data structures
- Building tools and scripting frameworks from scratch
- Working with Cloud Automation tools like CloudFormation, Terraform, CDK, aws-cli
- Scripting languages like Python, Groovy, PowerShell, Bash, Perl etc.
- Configuration automation using Ansible or equivalent tools
- Exposure to Windows and Linux administration skills
- Project management tools like Jira, Trello
- Prior experience in dealing with Datastore technologies like Postgres, MySQL, SQL, DynamoDB is desirable
- Familiarity with basic networking, security and cloud engineering concepts
- Team player who is eager to help others to succeed through mentoring and leading by example
- Highly collaborative with effective written and verbal communication skills.
Benefits
- Comprehensive medical, dental and vision plans
- 401(k) plan with employer match
- Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize
- Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization
- 5-year Service Milestone Sabbatical
- Paid parental leave
- Generous employee referral bonus program
- Pet insurance
- HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays
- Regular virtual company-wide events, including cooking classes, yoga, meditation and more
- Mentorship and professional development opportunities with experienced product marketing leaders
- The opportunity to learn and develop from some of the best and brightest minds in the industry!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Agile developmentmonitoring strategysystem monitorsmonitoring technologiesSLAsSLOsincident responsedash boardingdata structuresconfiguration automation
Soft Skills
problem solvingteam playermentoringcollaborativeeffective communication