ScienceLogic

Engineer

• Developing tools and infrastructure for our development platform, including container platforms, CI/CD pipelines, test automation workflows, and other analysis and engineering tools.
• Develop and maintain CI/CD pipelines, with a specific focus on improving the reliability, performance, and scalability of our automated testing pipeline
• Drive developer productivity improvements by reducing build and test times, improving feedback loops, and increasing pipeline signal-to-noise
• Develop our internal Kubernetes platform that fuels our developer workflows, including both hosting developer environments as well as our central tooling and systems
• Coordinate with developer teams to understand requirements and workflows
• Enforce best practices when it comes to container development, CI/CD pipelines, and general software engineering
• Work with an experienced and collaborative team, contributing to team discussions around technology choice, implementation, and architecture

Senior Engineer

Account Executive

• Use outstanding communication skills combined with industry and company knowledge to identify sales opportunities and articulate ScienceLogic’s vision and strategy, while showing its business value and impact to customers.
• Directly engage Federal thought leaders as they drive IT Modernization.
• Develop and communicate your account plan(s).
• Coordinate execution of proofs of concepts, partner enablement plans and proposed deliverables.
• Set and manage appropriate customer and partner expectations regarding the proposed solution from presale, sale and through to post-delivery.
• Using Meddic, our structured sales methodology, you will develop a sales opportunity pipeline and drive revenues equal to or beyond your assigned quota.
• Identify potential clients and engage them through face to face engagement, telemarketing, cold calling, social networking and other business forums.
• Build and maintain close relationship with key decision makers, technology thought leaders and business/mission stake holders, to understand needs and priorities of the organization.
• Know your key stakeholders’ goals and motives and help them succeed.
• Understand market trends and interpret data relevant to our initiatives.
• Develop and identify competitive strategies and sales plays that create opportunity for ScienceLogic and the partners.
• Engage with all levels of the organization and within cross-functional teams to manage deal pipeline and close business.

Account Executive, SLED

Account Manager

• Lead FSI and VAR business development efforts to increase partner-sourced and partner-influenced revenue
• Position Skylar One and Skylar AI as mission‑critical platforms for secure, automated IT operations across hybrid and multi-cloud environments
• Strengthen ScienceLogic’s collective influence with senior public sector decision makers and federal program leaders
• Develop executive-level relationships and ongoing pursuit alignment with partner practice leads
• Develop partner‑aligned GTM plans based on federal priorities such as IT Modernization, Cybersecurity & Critical Infrastructure programs, shared services and government efficiency initiatives, data, cloud, AI & identify investments, and operational resilience
• Build and execute a partner strategy that scales ScienceLogic’s presence across DoD, IC, Federal Civilian (with a focus on Law Enforcement and Healthcare), and SLED agencies
• Use internal intelligence, GovWin/SAM.gov insights, and partner data to track funding flows, identify key programs, and prioritize agency pursuits
• Establish partner‑led solution offerings integrating SL1/Skylar AI into managed services, modernization programs, and ATO-ready architectures
• Facilitate technical integration labs, demo environments, and field-ready content that enable partners to demonstrate value aligned to agency missions
• Communicate Partner Program Requirements & Benefits across the ecosystem and oversee partner onboarding and continuous learning requirements
• Ensure partner pipeline discipline, quoting accuracy, and adherence to margin‑protection and tiering rules
• Attend marketing and industry events which may take place outside of standard business hours (travel up to 30%)

Partner Manager – Public Sector

DevOps Engineer

• Be a key contributor on an Agile development team, collaboratively realizing business value through iterative software development lifecycle
• Build and execute the monitoring strategy for ScienceLogic SaaS infrastructure
• Define, deploy, and maintain system and service monitors
• Be the authority for various monitoring technologies like Prometheus, AWS Cloudwatch, Scylla manager, New Relic to provide next generation monitoring solutions for ScienceLogic SaaS
• Employ advanced monitoring practices and technologies to detect and automatically resolve platform issues before they impact the customer’s experience.
• Participate in architecture and operations reviews
• Identify and automate measurement of operations SLAs, SLOs using SLIs
• Triage incident response, document SOPs, Runbooks and train NOC team members
• Participate in shared on-call manager rotation for escalations during incidents and outages, occasionally during off hours
• Provide dash boarding and analytics solutions to internal teams based on requirements

Senior Site Reliability Engineer, Observability

Consultant

• Provide remote or onsite consulting services and support to ScienceLogic customer with a focus on high quality, accuracy and customer satisfaction
• Perform hands-on installation, configuration, and troubleshooting of ScienceLogic appliances as they relate to the ScienceLogic suite of products
• Work closely with customer’s technical and management staff and act as subject matter expert for ScienceLogic products
• Handle customer work activities via on-site and remote as required. (On-site client work may be full time).
• Handle on-site work solely as a SME and Technical Consultant in ScienceLogic implementation activities
• Act as the internal customer advocate for problem resolution, new product features, and future product direction
• Record all activity in the department’s ticketing system
• Use and create knowledgebase articles based on field incidents, and/or common or critical issues
• Adhere to ScienceLogic Professional Services best practices
• Participate in departmental projects
• Provide leadership and direction for your customer regarding the ScienceLogic product suite
• Creative person who looks for new and innovative ways to resolve problems
• Document and record all activity and communication with customer in person, over telephone and email according to departmental standards of quality
• Support and provide consulting services to our customer’s IT standards (etc. support customer processes, Security Audits, Change Management procedures)

Senior Professional Services Technical Consultant

Product Marketing

• Support the creation of marketing collateral including solution briefs, case studies, presentations, battle cards, blog posts, and data sheets
• Contribute to high-level messaging and storytelling frameworks that reinforce platform value and differentiation.
• Partner with Sales Enablement to develop materials and training content to help the sales team effectively communicate ScienceLogic's value proposition
• Help maintain and update competitive positioning materials and playbooks
• Assist in product launch planning and logistics, ensuring timelines, deliverables, and cross-team coordination stay on track
• Help prepare launch readiness materials to ensure sales, marketing, and customer-facing teams understand key messages, target audiences, and value proposition
• Collaborate with demand generation, content marketing, and partner marketing teams to support integrated campaigns
• Support the development of buyer personas and customer journey maps
• In partnership with Analyst Relations, support research on customer segments, industries, and use cases to inform positioning and campaign targeting
• Help translate technical product features into customer-facing benefits and use cases
• Work closely with product management, sales, customer success, and marketing teams to ensure consistent messaging and alignment
• Support event preparation for trade shows, webinars, and customer events
• Assist in gathering proof points, customer examples, and inputs for analyst research cycles as needed
• Share product and market insights with internal teams to maintain alignment on messaging and customer needs
• Track key metrics for content performance and campaign effectiveness
• Help conduct ROI/TCO analysis and develop business case materials
• Support ongoing optimization of messaging based on market feedback and data

Senior Engineer

Account Executive, SLED

Partner Manager – Public Sector

Senior Site Reliability Engineer, Observability

Senior Professional Services Technical Consultant

Product Marketing Manager