SchooLinks

Implementation Manager

SchooLinks

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $80,000 - $95,000 per year

About the role

  • Own the end-to-end implementation for a portfolio of districts; accountable for their platform onboarding, data ingestion, configuration of add-on modules, training, change management, communication, and continuous project management
  • Lead kickoff calls and project alignment sessions with district stakeholders, establishing ownership structures, rollout timelines, and measurable success criteria
  • Build phased implementation plans tailored to each district's purchased modules, grade levels served, and state compliance requirements (e.g., eCap, CCRI, CCMR, and other state CCR mandates)
  • Maintain an implementation tracker for each district, logging project status, action items, decisions, and upcoming milestones using Gainsight and Salesforce
  • Lead recurring check-in calls with district champions and executive sponsors, keeping projects on track and stakeholders aligned
  • Proactively surface risks to launch timelines and escalate to the Director of Implementations as needed

Requirements

  • 3+ years of experience in implementation, customer success, project management, or a client-facing role, preferably in K-12 EdTech or education services
  • Proven ability to manage multiple complex projects simultaneously across different clients, timelines, and configurations
  • Exceptional written and verbal communication skills. Comfortable presenting to district leadership and writing clear, action-oriented follow-ups
  • Highly organized and detail-oriented, with the ability to build consistent processes across a varied client portfolio
Benefits
  • 100% health care coverage for Employee
  • 401K with company matching
  • Dental & Vision
  • Parental Leave
  • Subsidized gym membership
  • Remote work stipend
  • Annual team offsite
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementdata ingestionconfigurationimplementation planningchange managementrisk managementstakeholder managementprocess building
Soft Skills
communicationorganizational skillsdetail-orientedpresentation skillsclient-facing skills