SchooLinks

Training Specialist

SchooLinks

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $70,000 - $78,000 per year

About the role

  • Conduct effective and engaging in-person customer professional development sessions, with travel about 50% of the time. This travel will be heavily scheduled during late summer and back to school season. Expect weekly travel from July-October
  • Conduct effective and engaging virtual customer professional development sessions for K12 administrators, counselors, and educators
  • Lead our customer webinar series - including creating session content, scheduling and facilitation
  • Manage operations and tracking of professional development in our CRM, Salesforce
  • Become a product expert and provide feedback to the product team
  • Support the Customer Success team in their training facilitation and product knowledge by leading internal training and enablement sessions
  • Support the creation and updating of professional learning resources including training slide decks, help articles, and other customer-facing materials
  • Assist with additional training team projects as they arise

Requirements

  • Experience delivering content/presentations in an education or professional setting
  • Experience within the K12 landscape delivering professional development to educators highly preferred
  • Experience delivering SaaS training
  • Ability to deliver training to users of varying technical abilities
  • Ability to learn new technology quickly and thoroughly
  • Strong written communication skills and copywriting abilities
  • Strong time and project management skills
  • Proficiency in Google Workspace, including editing Google Slides to meet branding standards
  • Familiarity with Salesforce
  • This is a role with a large amount of travel. Willingness and ability to travel 75%+ of the time for customer professional development. Travel for customer sessions takes place largely between July-October. This role will also attend 2 internal company trips per year
  • Logistics: Located in the East Coast Timezone, Located near a major airport
Benefits
  • 100% health care coverage for Employee
  • 401K with company matching
  • Dental & Vision
  • Parental Leave
  • Subsidized gym membership
  • Remote work stipend
  • Annual team offsite
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaS trainingcontent deliverypresentation skillsprofessional developmenttraining facilitationcopywritingproject managementtechnical training
Soft Skills
strong written communicationability to learn new technologytime managementorganizational skillsinterpersonal skills