Sales and Customer Service Coordinator

Schaeffler

Sales & Customer Service Coordinator managing supplies and timely dispatches for overseas customers. Coordinating with production and logistics teams for effective supply chain management.

Posted 7/30/2026full-timeHosur • 🇮🇳 IndiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in supply chain management, ensuring timely communication and dispatch of critical parts to overseas customers. Proficient in utilizing SAP ERP systems for effective planning and coordination with production and logistics teams.

Highest-signal resume keywords

Supply Chain ManagementSAP ERPProduction PlanningCustomer CommunicationLogistics Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Supply Chain ManagementProduction PlanningCritical Parts AnalysisBudget ManagementLogistics Coordination

Soft Skills

Effective CommunicationTeam CollaborationProblem Solving

Tools & Technologies

SAP ERPHanaSupply On

Certifications & Qualifications

DMEEngineering Degree

Industry Keywords

Overseas DispatchFreight ForwardingWarehouse ManagementTransport Coordination

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Responsible to have close communication with overseas internal & external customers regarding supplies.
Get the schedules from the customers on monthly basis and validate the future customer requirements.
Preparing list of critical parts for better planning in weekly DCC meeting.
To follow-up with production planners ensuring the parts are produced as per customer’s requirement.
To follow-up with production team for the getting the parts produced on priority.
Responsible for timely dispatches to overseas customer and follow up with freight forwarder for on-time delivery.
Sharing the dispatch details to the customers on the same or subsequent day of dispatch.
To follow-up with Transporters for placement of vehicle on daily basis whenever is required.
To follow-up with Warehouse team to ensure that parts are dispatched on timely basis.
Accountable for ensuring premium freight expenses remain within budget targets

Requirements

What you’ll need

DME, Engineering, Degree with 10 to 15 years of relevant experience
SAP – ERP, Hana and Supply On

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities