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Schaeffler

IT Application Analyst

Schaeffler

IT Application Analyst resolving IT tickets related to CREO, Windchill, and SAP PLM module. Leading improvements and providing end-user training within a global team.

Posted 7/20/2026full-timePuebla • 🇲🇽 MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resolving IT tickets related to CREO, Windchill, and PLM modules in SAP, while effectively leading process improvements and providing training to key users. Proficient in developing functional specifications and coordinating end-to-end testing for new solutions.

Highest-signal resume keywords
CREOWindchillPLM Module in SAPS4 HANA RolloutProject Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Functional Specification DevelopmentBusiness Requirements DocumentationEnd-to-End Testing CoordinationProcess Improvement ImplementationTraining Document Creation
Soft Skills
CommunicationCollaboration
Certifications & Qualifications
Graduate Degree in Mechanical EngineeringGraduate Degree in Software Engineering
Industry Keywords
IT Ticket ResolutionBusiness Demand ManagementSolution DevelopmentUser TrainingVersion Rollout

About the role

Key responsibilities & impact
  • Resolve IT tickets (Incidents / Request for Service) related to the CREO, Windchill, and PLM module in SAP
  • Lead the implementation/improvement of new processes/tools through the Business demand management process
  • Understand & document business requirements
  • Develop functional specifications from business requirements
  • Develop, document, implement and present new solutions
  • Coordinate the end-to-end testing
  • Create training documents
  • Rollout new versions of the existing tools/processes in the region along with the Global team
  • Participate in PLM module rollout of S4 HANA
  • Provide Project Support
  • Provide Training to key users

Requirements

What you’ll need
  • Graduate Degree in Mechanical Engineering or Software Engineering
  • 3 to 5 years of experience

Benefits

Comp & perks
  • Exciting assignments and outstanding development opportunities