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IT Solutions Engineer
SchaefflerIT Solutions Engineer managing product data within Schaeffler systems for a global technology company. Involved in data quality management, customer onboarding, and support processes.
About the role
Key responsibilities & impact- Enrich product data within Schaeffler systems, including creating and maintaining product and attribute data in PIM
- Manage and improve data quality by generating reports, identifying improvement measures, and following up with data suppliers
- Train internal data managers on proper data handling and governance
- Respond to inquiries via the PIM support mailbox as first-level support
- Manage export channels for data consumption, including APIs, reports, and Excel files
- Identify use cases for AI, automation, and predictive analytics in the PIM environment
- Coordinate customer and internal support requests related to export channels
- Organize and conduct customer onboarding meetings
- Manage customer onboarding processes (connect them to our systems for data exchange)
- Train customers in data handling and data management
Requirements
What you’ll need- 3–5 years of professional experience in a similar role
- Familiar with SAP customer master and product master concepts and related transactions
- Good command of English
- German is an advantage
- Strong MS Office skills, especially Excel
- Good communication skills and a team-oriented mindset
- Ability to work independently in a cross-functional environment
- Technical understanding of mechanical systems and components is a plus
- Experience in data processing and data handling is a plus
- Interest in AI and automation is a plus
Benefits
Comp & perks- Onboarding & Integration: we help you settle in quickly through our onboarding program and a team that supports you
- Health & Life Insurance: we provide private health plans and life insurance, so you can have peace of mind
- Discounts: enjoy discounts from our partners on activities, trainings, goods etc.
- Bookster Subscription: are you a passionate reader? Then you can borrow your favorite books from the Bookster Library
- Professional Development: with our variety of projects and teams, you'll be able to learn new skills, develop and shape the career path that fits you best
- Bonuses: performance bonuses reward your achievements, and through referral bonuses we thank you for helping our team grow
- Gift for Special Occasions: celebrate Easter, 8th of March or the Winter Holiday
- Vacation Days: we truly believe in long-term partnerships, and we’re committed to supporting your well-being with a generous vacation policy from the start of your journey with us
- Meal Tickets: we’re happy to offer meal tickets as part of your everyday benefits, helping make your lunch breaks more enjoyable
- Flexibility: you can balance your work and personal life with arrangements tailored to your job and responsibilities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data managementdata processingdata quality improvementPIMAPIspredictive analyticsautomationExcelSAPmechanical systems
Soft Skills
communication skillsteam-oriented mindsetindependent workcross-functional collaborationtrainingcustomer onboardingproblem-solvingreport generationdata governanceinquiry response