Manager, Key Accounts

Scenic - Luxury Cruises & Tours

Key Accounts Manager managing relationships and strategies for Scenic Group's key account agencies and consortia. Focused on driving sales performance and marketing collaboration to grow business.

Posted 5/8/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Reporting to the Senior Director of Key & National Accounts, the Key Accounts Manager will manage the headquarter relationships, strategy and performance of a defined portfolio of key account agencies and consortia.
Own and deliver sales performance for assigned key accounts and consortia
Develop and execute strategic account plans to deliver passenger and revenue targets
Identify opportunities for growth through successful data analysis and thorough understanding of partner business models and capabilities
Serve as primary relationship owner for assigned accounts, acting as the senior point of contact
Conduct regular business reviews, strategy sessions, and performance tracking
Participate in agency events including national conferences, top producer events, luxury and river specific events, familiarization sailings and inaugurals, amongst others.
Develop and manage co-op marketing plans collaboratively with key accounts and internal leadership
Oversee execution of campaigns, events, and promotions tied to measurable results
Partner cross-functionally to align sales, marketing, and commercial execution
Work effectively within designated budgets, ensuring alignment to ROI and commercial priorities

Requirements

What you’ll need

Bachelor's Degree (Business, Marketing or Communications preferred) or any equivalent combination of relevant education and work experience.
Minimum of 3+ years of B2B sales experience
5+ years of cruise industry sales experience, preferred
Strong understanding of the trade sales channels within the hospitality industry
Strong organizational skills and ability to manage and prioritize multiple projects based on business-critical needs.
Excellent presentation & persuasion skills (in-person and virtual)
Aptitude for problem-solving and strong critical thinking skills.
Proven success in a fast-paced environment
Ability to clearly communicate and present information to stakeholders at all levels of the business, both internally and externally.
Expertise in building presentation decks and data visualization tools
Comprehensive knowledge of Microsoft Excel and PowerPoint

Benefits

Comp & perks

Generous vacation and paid time off policy
Medical/dental/vision insurance
401k (match)
Dental insurance
Healthcare spending or reimbursement accounts such as HSAs or FSAs
Retirement benefits or accounts
Commuting/travel assistance
Employee discounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B salesdata analysisstrategic account planningcampaign executionpresentation developmentdata visualization

Soft Skills

organizational skillsproblem-solvingcritical thinkingpresentation skillspersuasion skillscommunication skills

Certifications

Bachelor's Degree