Clinical Adherence Nurse, RN – Bilingual

Scene Health

Scene Health RN coaching Puerto Rico patients through remote video check-ins, medication education, and adherence support. Assessing clinical and social needs while coordinating care with providers, health plans, and pharmacies.

Posted 8/6/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient engagement, medication adherence, and chronic disease management while effectively utilizing digital health platforms and electronic health records. Proficient in bilingual communication and capable of providing empathetic support in a fast-paced healthcare environment.

Highest-signal resume keywords

Registered Nurse (RN) LicensePatient Engagement ExperienceChronic Disease ManagementBilingual in English and SpanishProficiency in Electronic Health Records (EHR)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication AdherencePatient CoachingVideo ConsultationsMedication ReconciliationTechnical TroubleshootingHealth EducationCase ManagementMotivational InterviewingDocumentation ComplianceSocial Determinants of Health Assessment

Soft Skills

Excellent Communication SkillsEmpathetic ApproachAbility to Work in Fast-Paced Environment

Tools & Technologies

Digital Health PlatformsMobile ApplicationsElectronic Health Records (EHR)

Certifications & Qualifications

Registered Nurse (RN) License

Industry Keywords

Patient OutreachMedication SafetyChronic Disease ManagementCare CoordinationPatient InsightsCommunity Resources

About the role

Key responsibilities & impact

Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text communication
Educate and enroll patients in the medication adherence program
Deliver personalized education, coaching, case management, and adherence support through video and digital communication
Conduct video-based medication reconciliation consultations
Review patient medication videos to verify administration, monitor adherence, and identify side effects or concerns
Create short educational and motivational videos for patients and population-level health education
Assess medical, behavioral, and social needs and escalate cases when necessary
Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety
Serve as a clinical escalation point for non-clinical team members
Assist patients with technical troubleshooting of the mobile application and adherence platform
Maintain accurate documentation in compliance with company and regulatory requirements
Coordinate with provider offices, health plans, and pharmacies on behalf of patients
Refer patients to healthcare providers and community resources, including warm transfers
Use motivational interviewing to support long-term adherence strategies
Contribute patient insights to program improvement
Partner with cross-functional teams to develop video content, clinical protocols, and educational materials

Requirements

What you’ll need

Must be a legal resident of Puerto Rico
Must hold a Registered Nurse (RN) license in good standing
At least 5 years of nursing experience
At least 5 years of related experience in patient engagement, health education, or care coordination
Must be fluent in English and Spanish, including reading, writing, speaking, and understanding
Strong background in chronic disease management, medication adherence, and patient coaching
Excellent oral and written communication skills with a warm, empathetic approach
Ability to work in a fast-paced, patient-focused environment
Proficiency in electronic health records (EHR), mobile applications, and digital health platforms
Comfortable engaging patients via phone, video, and chat throughout the workday
Experience assessing social determinants of health and connecting patients with resources
Must be available for evening and weekend shifts
Must be legally authorized to work in Puerto Rico/United States without employer sponsorship; visa sponsorship is unavailable

Benefits

Comp & perks

Competitive salary and benefits package
Work remotely
Professional development and growth opportunities
Opportunity to contribute to an innovative healthcare solution
Collaboration with professionals across healthcare, technology, and public health
Work with a talented, motivated, and passionate team