Clinical Adherence Nurse, Bilingual

Scene Health

Clinical Adherence Nurse connecting with patients through daily video check-ins for medication management. Empowering patients with personalized support and education to enhance adherence and health outcomes.

Posted 5/15/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program
Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support
Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes
Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques
Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns
Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education
Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary
Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching
Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention
Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform
Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines
Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers
Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers
Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies
Offer guidance on inhaler techniques, chronic disease management, and medication safety
Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies
Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Requirements

What you’ll need

Registered Nurse (RN) license in good standing with at least 5 years of nursing experience
5 years of related experience in patient engagement, health education, or care coordination
Strong background in chronic disease management, medication adherence, and patient coaching
Excellent oral and written communication skills with a warm, empathetic approach
Bilingual in Spanish
Ability to work in a fast-paced, patient-focused environment
Proficiency in electronic health records (EHR), mobile applications, and digital health platforms.
Comfortable engaging patients via phone, video, and chat throughout the workday
Experience assessing social determinants of health and connecting patients with resources

Benefits

Comp & perks

Competitive salary
Paid vacation, paid sick leave, plus paid holidays
Health, dental, vision, short-term disability
401K retirement savings plan
Work remotely while making a tangible impact on patients’ lives
Be part of an innovative healthcare solution addressing a $500B medication adherence challenge
Collaborate with passionate professionals across healthcare, technology, and public health sectors
Professional development and growth opportunities within a rapidly scaling company
The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

patient engagementhealth educationcare coordinationchronic disease managementmedication adherencemotivational interviewingvideo-based communicationmedication reconciliationtechnical troubleshootingdocumentation

Soft Skills

compassionate coachingmotivational coachingexcellent communicationempathetic approachability to work in fast-paced environmentpatient-focusedassessing patient needscollaborationinsight contributionproblem-solving

Certifications

Registered Nurse (RN) license