Health Coach, Bilingual

Scene Health

Enrollment Health Coach guiding patients through Scene services for enhancing medication adherence and lifestyle changes. Engaging with patients via phone, SMS, and video to facilitate enrollment and support.

Posted 5/15/2026full-timeRemote • Maryland • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $25 per hourWebsite

About the role

Key responsibilities & impact

Communicate with patient prospects via phone call, text, and e-mail to introduce them to Scene services for easy enrollment.
Leverage best-practice listening skills to hear what the patient is saying, both spoken and unspoken.
Guide patients through the enrollment process using a balance of motivational support and technical acumen.
Accurately manage information while maintaining patient demographics within the Salesforce system.
Effectively overcome patient objections, questions, and/or technical barriers.
Assist patients with technical setup, including app downloads and troubleshooting.
Connect patients to the health system and existing health resources.
Maintain accurate and detailed records of patient interactions, enrollment status, and follow-ups.
Assist patients with Scene’s Spotlight app usage and guidance on using the app for Health Coach support.
Build performance goals with Scene management and leverage time management and critical thinking skills to achieve them.

Requirements

What you’ll need

3+ years of experience in health education, patient engagement, or a related healthcare role
Background in health coaching, public health, or community health work
Bilingual in Spanish
Strong interpersonal skills with the ability to engage in warm, empathetic conversations
Excellent verbal and written communication skills
Experience conducting outreach via phone, SMS, and video communication
Ability to explain complex health concepts in a simple, motivating way
Proficiency with database systems and mobile applications

Benefits

Comp & perks

Work remotely
Competitive salary and benefits package
Opportunities for professional growth and development
A supportive and collaborative work environment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

health educationpatient engagementhealth coachingpublic healthcommunity healthtechnical setupapp downloadstroubleshootingdatabase systemsmobile applications

Soft Skills

listening skillsmotivational supportinterpersonal skillsempathyverbal communicationwritten communicationtime managementcritical thinking