Cloud Business Unit Coordinator

ScanSource Brasil

Leads Cloud Business Unit operations at a global POS solutions provider. Fostering high performance culture and integrating with multiple internal departments.

Posted 7/23/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing operational teams within the Cloud ecosystem, focusing on performance monitoring, process improvement, and stakeholder alignment. Capable of driving change and fostering a high-performance culture through effective communication and analytical skills.

Highest-signal resume keywords

Cloud Ecosystem OperationsOperational Metrics ManagementTeam LeadershipProcess ImprovementStakeholder Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance MonitoringOperational AnalysisProcess AutomationTask AssignmentSLA Management

Soft Skills

Excellent CommunicationProactive Problem-SolvingResilienceOrganizational SkillsCollaboration

Industry Keywords

Cloud Business UnitTechnology DistributorsMultidisciplinary ProcessesContinuous ImprovementIndividual Development Plans

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead the team responsible for operating the Cloud Business Unit, developing people, monitoring performance and promoting a high-performance culture;
Define priorities, assign tasks and monitor team productivity;
Ensure SLAs are met and the quality of the area's deliverables;
Monitor operational indicators, analyze deviations and drive action plans to improve results;
Identify opportunities to simplify, automate and standardize processes;
Work collaboratively with Sales, Pre-sales, Post-sales, Credit, Collections, Legal, Portfolio, as well as manufacturers and business partners;
Quickly resolve operational challenges, supporting the team in decision-making and ensuring continuity of operations;
Develop the team through feedback, performance tracking, Individual Development Plans (IDPs) and training initiatives;
Contribute to the evolution of the area's tools, processes and routines, strengthening a culture of continuous improvement.

Requirements

What you’ll need

Experience leading operational teams;
Experience in operations related to the Cloud ecosystem, preferably at technology distributors, manufacturers or companies that work with channels and partners;
Strong analytical skills and experience managing operational metrics;
Experience managing complex, multidisciplinary processes;
Excellent communication and the ability to influence different areas and align multiple stakeholders;
Organized, proactive, resilient and solution-oriented;
Comfortable leading change and driving process improvements;
Ability to operate in fast-paced, highly collaborative environments.

Benefits

Comp & perks

Meal and/or food allowance (meal voucher)
Transportation voucher or parking assistance
Health and dental insurance with national coverage
Gym membership benefit
Life insurance
Profit-sharing program, subject to meeting targets
Day off during your birthday month
Support for government programs related to maternity and paternity leave
Maternity and paternity kit
Employee referral program
Pet care partnership