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Accounts Receivable Analyst
ScanSource BrasilAccount Receivable Analyst supporting accounts receivable activities for ScanSource Group. Responsible for account reconciliation, dispute resolution, and cross-functional collaboration.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Analyze, reconcile, and resolve discrepancies in secured and unsecured customer accounts receivable.
- Investigate root causes of claims, deductions, short payments, and unsettled invoices, ensuring timely and accurate resolution.
- Communicate effectively with customers and internal teams (Customer Service, Sales, Distribution Centers, Accounting) to resolve account issues.
- Maintain accurate documentation of account activities within ERP systems (e.g., SAP), Electronic Customer Files, and related tools.
- Reconcile open credit memos and ensure proper matching or resolution of unpaid or partially paid invoices.
- Analyze recurring issues to identify trends and contribute to continuous improvement initiatives.
- Interact with middle and senior management of internal and external stakeholders during complex or sensitive account discussions.
- Coordinate refund requests through proper research and documentation to finalize account closures.
- Ensure compliance with internal policies, procedures, and documentation standards related to accounts receivable and collections.
Requirements
What you’ll need- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field, or equivalent relevant professional experience.
- Fluent English, with the ability to participate in daily meetings and prepare reports for the U.S. headquarters.
- Previous experience in accounts receivable, credit, collections, or financial operations.
- Strong knowledge of account reconciliation, dispute resolution, and financial analysis.
- Experience working with ERP systems such as SAP and electronic customer documentation tools.
- Proficiency in Microsoft Excel and other Office applications.
- Strong analytical, problem-solving, and decision-making skills, with high attention to detail.
- Ability to manage multiple priorities in a fast-paced environment while meeting strict deadlines.
- Excellent communication skills with the ability to interact effectively with customers and cross-functional teams.
- Self-motivated, organized, and able to work independently with minimal supervision.
- Commitment to collaboration, continuous improvement, and best practices within a shared services environment.
Benefits
Comp & perks- Competitive salary aligned with current market standards.
- Meal and/or food allowance (BRL 40.00 per business day).
- Transportation allowance or free on-site parking.
- Health insurance plan.
- Dental insurance plan.
- Hybrid work model (3 days on-site and 2 days remote).
- Annual Profit-Sharing Program (PPR), based on performance and goal achievement.
- Birthday Day Off.
- Life insurance.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account reconciliationdispute resolutionfinancial analysisaccounts receivablecredit managementcollectionsMicrosoft ExcelERP systemsSAPelectronic customer documentation
Soft Skills
analytical skillsproblem-solvingdecision-makingattention to detailcommunication skillsorganizational skillsself-motivatedcollaborationability to manage multiple prioritiesability to work independently
Certifications
Bachelor’s degree in AccountingBachelor’s degree in FinanceBachelor’s degree in Business Administration