ScanSource Brasil

Cloud Product Assistant – Sales Back Office

ScanSource Brasil

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Provide support for the billing process, ensuring all required information is complete and accurate for issuing invoices.
  • Resolve discrepancies by analyzing and correcting inconsistencies in orders, prices, taxes, or customer data.
  • Follow up on customer requests, including complaints and adjustment requests, in coordination with the responsible teams.
  • Monitor orders pending billing, identify bottlenecks and contribute to process flow improvements.
  • Update spreadsheets and systems, keeping billing data and product mix organized and up to date.

Requirements

  • Intermediate to advanced Excel skills.
  • Previous experience in administrative routines, billing, commercial support, or operations.
  • Strong attention to detail and ability to handle large volumes of data.
  • Organized and disciplined in tracking processes, deadlines, and outstanding items.
  • Good communication skills for interaction with internal departments and, occasionally, with customers.
Benefits
  • Meal allowance and/or food voucher;
  • Transportation voucher or parking assistance;
  • National health and dental plan;
  • Gym membership partnership;
  • Life insurance;
  • Profit-sharing program based on target achievement;
  • Day off during the month of the employee’s birthday;
  • Support for government programs related to maternity and paternity leave;
  • Maternity and paternity kit;
  • Employee referral program;
  • Pet care benefit.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Excelbillingdata analysisorder management
Soft Skills
attention to detailorganizational skillsdisciplinecommunication skills