Administrative Assistant, Transportation
ScanSource Brasil
full-time
Posted on:
Location Type: Hybrid
Location: Curitiba • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Operational Support: Assist with daily activities in the area, supporting analysts and ensuring correct system operation based on entered information (GFE).
- Invoice Validation: Review and validate freight invoices, ensuring compliance with established criteria.
- Issue Management: Monitor and follow up on payment-related issues, especially freight and claims, ensuring resolution within agreed deadlines (SLA).
- Carrier Relations: Maintain direct contact with carriers for various treatments, schedule performance meetings, and present SLA results.
- Meeting Coordination and Escalations: Coordinate meetings with carriers and route issues that fall outside SLA to the responsible areas (CRC).
- Controls Update: Keep claims and delivery-exception controls up to date, contributing to the maintenance of the area’s KPIs.
- Continuous Improvement: Identify opportunities to improve processes under your responsibility and propose solutions to increase efficiency.
- Technical Knowledge: Be familiar with payment systems and related logistics processes.
Requirements
- Bachelor's degree completed or in progress in Business Administration, Logistics, or related fields;
- Proficiency in Microsoft Office (Word, Excel, PowerPoint);
- Strong verbal and written communication skills;
- Organized, detail-oriented, and able to solve problems pragmatically;
- Comfortable working in a team and adapting to different situations and demands.
Benefits
- Meal allowance and/or food voucher;
- Transportation voucher or parking allowance;
- Nationally-covered health and dental plans;
- Gym membership benefit;
- Life insurance;
- Profit-sharing program based on achievement of targets;
- Day off during birthday month;
- Support for government programs related to maternity and paternity leave;
- Maternity and paternity kit;
- Employee referral program;
- Partnership for payroll-deductible loans;
- Travel and fuel reimbursement policy;
- Pet care partnership.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
invoice validationpayment systemslogistics processesKPI maintenanceprocess improvement
Soft skills
communication skillsorganizational skillsdetail-orientedproblem-solvingteamworkadaptability
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Logistics