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Customer Service Advisor
Scania GroupCustomer Service Advisor at Scania responsible for building customer relationships and managing service coordination. Skilled in handling inquiries and providing top-notch service at Purfleet location.
About the role
Key responsibilities & impact- Building relationships with new and existing customers
- Coordinating routine servicing, repairs, and maintenance
- Handling queries and raising invoices for work carried out
- Meeting and greeting customers in a professional and friendly manner
- Managing day to day administrative tasks
Requirements
What you’ll need- Passion for delivering a first-class service
- Organised approach to work
- Comfortable working as an individual
- Experience in managing customer queries
- Ability to coordinate routine servicing, repairs, and maintenance
Benefits
Comp & perks- In-house training provided to support career progression
- 25 days holiday + public holidays which increases with service
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life insurance
- Eligibility to receive an annual ‘Company Success Payment’
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
relationship buildingcustomer serviceorganisational skillsindependent workquery managementcoordination