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Customer Service Officer
Scania GroupCustomer Service Officer preparing leasing contracts and ensuring documentation transfer at Scania. Collaborating with internal and external contacts for effective contract management.
About the role
Key responsibilities & impact- Preparation of leasing contracts, including all attachments and related documentation
- Ensuring fast and error-free transfer of documentation between internal and external company contacts
- Collecting required documents before/at delivery, such as handover protocols and insurance policies
- Issuing all necessary documents for contract termination
- Monitoring vehicle insurance and ensuring proper updates of insurance information in the LEASE module
- Ensuring that contracts are duly signed and, if required, properly legalized on time
- Responsibility for the LEASE module
- Monthly invoicing of leasing and insurance contracts to customers
- Preparation of documents for external scanning and archiving
Requirements
What you’ll need- Previous professional experience in a similar position is required, preferably in administration or financial services
- IT skills – a good knowledge of MS Office programs is required
- Customer-oriented, collaborative, and a team player
- Flexibility in handling work tasks
- Proactive personality, problem-solving oriented, with an eye for detail
- Interest in learning new things
- High school diploma or college degree in economics/finance
- English language proficiency at the B1 level
- Knowledge of the local slovak language is essential
- Driver's license, Class B
Benefits
Comp & perks- Work in a strong international company with a long-standing tradition
- Team-oriented working environment
- Flexible working hours combined with home office
- Free refreshments at the workplace (drinks, fruit)
- Flexipass / Multisport
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
leasing contractsdocumentation preparationcontract terminationvehicle insurance monitoringinvoicingscanningarchivingMS Office
Soft Skills
customer-orientedcollaborativeteam playerflexibilityproactiveproblem-solvingattention to detailinterest in learning
Certifications
high school diplomacollege degree in economicscollege degree in financedriver's license Class B