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Scania Group

Customer Service Advisor

Scania Group

. Contact assigned customer accounts to sell company products .

Posted 4/21/2026full-timeSenai • 🇲🇾 MalaysiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Contact assigned customer accounts to sell company products
  • Meet personal sales targets and develop new business
  • Maintain customer relationships and troubleshoot specific customer problems
  • Develop and implement customer contact plans for product launches
  • Act as the first point of contact for customer queries and complaints
  • Identify potential customers through information and referrals
  • Schedule follow-up actions and enter relevant information in CRM system
  • Collaborate with colleagues to build strong external customer relationships

Requirements

What you’ll need
  • Solid knowledge of products and market
  • Good general education
  • Excellent interpersonal skills
  • Sales experience

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities

ATS Keywords

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Soft Skills
interpersonal skillscustomer relationship managementsales experience