P&C Operations Specialist
Scania Group
full-time
Posted on:
Location Type: Hybrid
Location: Gdańsk • 🇵🇱 Poland
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Execute complex employee lifecycle events (e.g., transfers, job changes, onboarding/offboarding)
- Maintain data accuracy in HR systems (e.g. Sap SuccessFactor) and case management tools (e.g. ServiceNow)
- Ensure compliance with standard operating procedures, service levels, and labor law requirements
- Conduct peer reviews and quality checks to ensure data accuracy and integrity
- Support internal audits and compliance with local employment legislation
- Act as a subject matter expert for specific process areas
- Update process documentation, deliver training, and support team development
- Provide guidance on non-standard or escalated employee cases
- Identify and recommend process improvements, automation, or standardization opportunities
- Contribute to continuous improvement projects within the P&C Operations team
- Maintain internal knowledge base and support knowledge sharing
Requirements
- 3-5 years of experience in P&C operations or HR shared services
- Strong understanding of employee lifecycle processes
- Experience handling confidential data and managing escalations
- Familiarity with Polish labor law and international HR practices
- Experience working in a fast-paced, matrixed or global organization
- Fluency in English
- Proficiency in SAP SuccessFactors and ServiceNow
- Strong skills in Microsoft Office, especially Excel
- Attention to detail, strong organizational skills, and confidentiality
- Ability to manage complexity and prioritize independently
Benefits
- Private medical care – comprehensive healthcare coverage for your wellbeing
- Life insurance package – additional security for you and your loved ones
- Sports card – access to Medicoversport or an equivalent program to keep you active
- Learning & development platforms – access to ongoing education and upskilling opportunities
- Friendly and inclusive work culture – be part of a team that values collaboration and diversity
- Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
employee lifecycle processesdata accuracyprocess documentationprocess improvementsautomationconfidential data managementcomplianceinternal auditsmatrixed organization experienceknowledge sharing
Soft skills
attention to detailorganizational skillsconfidentialityability to manage complexityprioritizationtraining deliveryguidance on escalated casespeer reviewsteam developmentsubject matter expertise