Manager

• Identify Scania dealer network training needs and develop scalable, targeted learning solutions.
• Deliver and manage training across Scania’s product lines (Diesel engines and also electrification), focusing on technical performance and service quality.
• Design training materials, assessments, and digital learning tools to modernize delivery.
• Track network-wide training participation, certification status, and technical readiness for new products.
• Lead initiatives such as the annual Train-the-Trainer and Technical Support Seminar to strengthen learning capability across North America.
• Produce and maintain training content including troubleshooting guides, instructional videos, and technical bulletins.
• Support the Scania USA After Sales team in technical knowledge management, issue tracking (In our Failure handling system), and the continuous improvement of support resources.

Training Manager

Operation Manager, Japanese Speaker

District Manager

District Manager

Portfolio Manager

Innovation Manager