Operations

• Lead and coordinate the Sales and Operations Planning (S&OP) process for the North America region, ensuring alignment between sales forecasts, production plans, and inventory management.
• Collaborate closely with cross-functional teams including Sales, Marketing, Supply Chain, Production, and Finance to develop integrated and realistic demand and supply plans.
• Analyze sales trends, market developments, and customer requirements to anticipate changes and adjust plans proactively.
• Drive continuous improvement initiatives in forecasting accuracy, inventory optimization, and operational efficiency.
• Prepare and present regular performance reports and actionable insights to senior management and stakeholders.
• Coordinate with Global Operations and the Fulfillment and Distribution department to streamline order fulfillment and ensure timely delivery to customers.
• Manage relationships with key internal partners at various locations including Bethlehem, PA and Richmond, VA to ensure seamless execution of plans.
• Support risk management by identifying potential supply chain disruptions and developing contingency plans.
• Champion best practices in planning and fulfilment while fostering a collaborative and inclusive team environment.

Sales & Operations Planning Manager

Senior Manager, Practice Operations – Pediatric Primary Care

Senior Manager, Practice Operations – Pediatric Primary Care

Senior Operations Manager – Fulfillment

Area Manager, Fulfillment Operations