Account Manager

Scandinavian Building Services

Account Manager handling day-to-day operations for a mixed client portfolio in a cleaning services company. Responsible for site visits, relationship management, and personnel issues.

Posted 4/25/2026full-timeCorner Brook • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
Creating and fostering strong relationships with key clients and store managers.
Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action

Requirements

What you’ll need

2-3 years in a previous Supervisor or Manager position
Valid driver's license in good standing
Most important to us is strong customer service skills since this will be a client facing role
Excellent proficiency of the English language in both written and verbal communication
Ambitious, enthusiastic and enjoys working in a fast paced environment
Ability to lead a team while fostering a strong team connection and collaboration
Reliable and trustworthy with the ability to handle some high pressure stressful situations
Willingness to learn the cleaning industry

Benefits

Comp & perks

Awarded one of Canada’s Best Managed Companies: We’re committed to a high level standard of excellence for both clients and our Scandi Family.
Growth Opportunities: A place to hang your hat. We want our employees to grow with us long term so we offer a tuition reimbursement program for professional development.
Stability and Job Security: Even through tough economic times we’ve continued to steadily grow, and we aren’t slowing down any time soon. With a strong national presence across Canada and growth into the US.
Family First Culture: We are and have always been a family owned and operated business. We have family friendly events year-round and affectionately call our team members the Scandi Family.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer service skillscommunication skillsleadershipteam collaborationproblem-solvingreliabilitytrustworthinessability to work under pressureambitionenthusiasm