Scandinavian Building Services

Manager

• Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
• Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
• Creating and fostering strong relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
• Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action

Area Manager

• Taking care of the day to day operations of the accounts and sites in your designated portfolio
• Conducting site visits ensuring compliance with safety and customer service standards
• Creating and fostering strong relationships with key clients and store managers
• Handling all complaints or issues promptly
• Managing personnel issues for the hourly Cleaners
• Managing operational activity planning and ensuring full completion of scope of work
• Monitoring client specific KPI’s
• Ensuring Owner Operators understand contract scope

Account Manager

• Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
• Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
• Creating and fostering strong relationships with key clients and store managers.
• Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
• Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action

• Reporting into the Regional Director you will be taking care of the day to day operations of the accounts and sites that are in your designated portfolio.
• Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards
• Creating and fostering strong relationships with key clients and store managers.
• Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times
• Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action
• Managing operational activity planning, directing, organizing, and controlling all activities in assigned locations ensuring full completion of scope of work.
• Monitoring and managing client specific KPI’s to ensure they are met or exceeded
• Ensure Owner Operators have a full understanding of contract scope of work.
• Providing coaching and performance management including issuing warnings as required
• Managing invoice control, budget, profit and reconciliation of all accounts on a monthly, quarterly and annual basis