Bilingual MRI Center Receptionist

Scan.com

MRI Center Receptionist at Scan.com providing an exceptional experience for patients while managing bookings and operations. Collaborate with healthcare staff to ensure smooth workflow.

Posted 7/2/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $48,000 - $53,000 per yearWebsite

About the role

Key responsibilities & impact

Greeting patients with a friendly and professional demeanor.
Managing appointment schedules and coordinating bookings.
Assisting patients with paperwork and payments.
Answering phone calls and addressing patient inquiries.
Collaborating with radiologists, technologists, and other healthcare staff to ensure efficient workflow.
Maintaining accurate records and managing the center’s database systems.
Helping maintain a clean, welcoming environment in the reception area.
Scheduling appointments for the broader operations team.
Order entry
Schedule patients (excluding Express MRI)
Handle incoming emails
Restore/retrieve imaging as needed
Confirm appointments with patients
Provide imaging center updates
Support day-to-day market operations
Assist with BPO coordination and oversight to help ensure workflows are running efficiently
Deliver fast, responsive customer service across our patients providers and attorneys
Update patient information in our Product across assigned buckets with attention to detail and speed.

Requirements

What you’ll need

Fluent in both Spanish and English.
Strong interpersonal skills and a welcoming attitude.
Experience in a customer-facing or administrative role (bonus if in a healthcare setting).
Comfort using scheduling systems or electronic health record software.
Attention to detail and the ability to stay organized in a busy environment.
Proactive problem-solving skills and the ability to remain calm under pressure.
A commitment to delivering excellent service to patients and colleagues.

Benefits

Comp & perks

Salary range of $48,000 - $53,000 per year
401k
Healthcare, Vision, and Dental
All the equipment needed for you to do your role effectively
Flexible working
Remote or hybrid working options (where possible)
Personal Development budgets
18 days PTO plus public holidays
10 paid sick days
Inclusive policies designed by our team, for our team

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Appointment SchedulingOrder EntryDatabase ManagementElectronic Health Record SoftwarePatient Information Updates

Soft Skills

Interpersonal SkillsWelcoming AttitudeOrganizational SkillsCalm Under Pressure