Scality

Customer Success Engineer

Scality

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

Tech Stack

AnsibleCloudDistributed SystemsDockerKubernetesLinuxPerlPythonSaltStackTCP/IPUnix

About the role

  • designing, building, and delivering products and third-party solutions to customers
  • participating in the European on-call rotation
  • working outside of standard business hours
  • working in secure or military environments
  • providing integration, consulting, training, post-sales professional services and support
  • interacting with the product organization to discuss new features required by customers
  • coordinating customer and internal interactions for specific accounts

Requirements

  • 5+ years of hands-on experience with Linux/UNIX system administration
  • Strong understanding of x86 platforms, RAID architecture, and file systems
  • Familiarity with NAS, SAN, RAID, distributed file systems, object storage, RESTful APIs, and Amazon S3
  • Solid grasp of low-level networking (TCP/IP, bridging, bonding, VLAN)
  • Experience with distributed systems, load balancing, cloud platforms, and container technologies (Docker, Kubernetes)
  • Knowledge of web servers, backups, email systems, package management, and monitoring in large-scale production settings
  • Proficiency in scripting (Python, Perl, Shell) and automation tools (SaltStack, Ansible)
  • Understanding of ITIL Problem and Change Management processes
  • BS or MS degree in Computer Engineering, Computer Science, or equivalent
  • Proven track record of customer-facing professional services delivery or consulting
Benefits
  • sports and wellness programs
  • social responsibility programs
  • generous benefits packages

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
LinuxUNIXx86 platformsRAID architecturefile systemsNASSANRESTful APIsAmazon S3scripting
Soft skills
customer-facingconsultingtrainingprofessional servicessupportinterpersonal communicationcoordination
Certifications
BS degree in Computer EngineeringMS degree in Computer Science