Scality

Account Manager

• Responsible for managing a group of mid-size enterprise customers, ensuring strong retention and expansion outcomes.
• Ensure that every customer renews on time and explores opportunities to further expand Scality’s footprint.
• Work closely with Sales, Customer Success, Channel managers and channel partners to identify and mitigate risks, uncover growth opportunities, and deliver a positive customer experience throughout the lifecycle.
• Cover the commercial and sales aspects of product adoption and retention, while Customer Success focuses on technical success.

Customer Success Account Manager

Project Manager

• Support project planning, scheduling, and delivery for customer deployments
• Coordinate internal and customer meetings, track actions, and report progress
• Help manage timelines, risks, and documentation
• Facilitate collaboration across engineering, support, and customer teams
• Contribute to improving our project tools and templates

Associate Project Manager – Customer Success

• Engage with prospects and partners to understand business needs, articulate our value proposition, and position Scality’s ARTESCA solutions effectively. Educate prospects and partners on key ARTESCA differentiators—cyber-resilience, unified deployment, cost savings, and deep integration with Veeam.
• Drive the sales cycle directly with end customers, and co-work and support reseller partners throughout the sales proces.
• Generate pipeline by actively following up on marketing leads, leveraging channel partner referrals, and executing outbound sales prospecting.
• Engage proactively with channel partners and build strong channel partner relationships, helping them identify and work on new ARTESCA and ARTES+ Veeam opportunities.
• Engage proactively with our key alliances to drive joint pipeline growth.
• Build and maintain a healthy pipeline with accurate forecasting, ensuring consistent achievement of quarterly and annual targets

Customer Success Account Manager

Associate Project Manager – Customer Success

Inside Territory Manager