Scaleway

Senior Tech Writer

Scaleway

full-time

Posted on:

Location Type: Hybrid

Location: Paris • France

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

Senior

Tech Stack

CloudKubernetes

About the role

  • Write, review, and publish technical content (tutorials, guides, API references, UX copy, troubleshooting, etc.) across all Scaleway products.
  • Manage documentation projects end-to-end: from conception to deployment.
  • Collaborate with Product, Engineering, and UX teams to ensure documentation quality and consistency.
  • Lead internal documentation initiatives: define KPIs, update guidelines, and run retrospectives.
  • Maintain and deploy documentation sites via CI/CD pipelines.
  • Analyze user feedback and documentation usage metrics to drive continuous improvement.
  • Support and mentor junior writers, fostering a culture of clarity and collaboration.
  • Contribute to UX writing and microcopy for the Scaleway Console.
  • Manage Jira boards, stakeholder requests, and sprint priorities.
  • Present documentation outcomes and insights to leadership and product teams.

Requirements

  • Proven experience as a Senior Technical Writer in a cloud, SaaS, or DevOps environment.
  • Mastery of Git/GitHub, Markdown, Jira, Confluence, Figma, and OpenAPI/Swagger.
  • Solid understanding of cloud infrastructure (IaaS, Kubernetes, Object Storage).
  • Experience with static site generators (MkDocs or Docusaurus) and CI/CD documentation pipelines.
  • Knowledge of SEO basics, analytics tools (Google Analytics, Search Console, Amplitude).
  • Proactive communication — you ask questions, clarify, and share early and often.
  • Empathy for developers and users.
  • Initiative and ownership, able to identify gaps and drive improvements autonomously.
  • Calm adaptability in a fast-evolving cloud landscape.
  • Constructive feedback mindset, open to giving and receiving critique.
  • Collaborative spirit and positive energy.
Benefits
  • Hybrid work: We offer up to 3 days of remote work per week.
  • Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities.
  • Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches.
  • Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life.
  • With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
  • Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingdocumentation managementcloud infrastructureSEO basicsstatic site generatorsCI/CD pipelinesuser feedback analysisAPI documentationUX writingmetrics analysis
Soft Skills
proactive communicationempathyinitiativeownershipadaptabilityconstructive feedbackcollaborationmentoringclaritypositive energy