Office and Operations Coordinator

ScaleSource

Office and Operations Coordinator working remotely to manage systems for U.S. founders.

Posted 7/20/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 $1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational support capabilities, including calendar management, SOP creation, and process documentation. Proficient in utilizing project management tools and maintaining organized systems to enhance efficiency and communication within fast-paced environments.

Highest-signal resume keywords

Calendar ManagementSOP CreationGoogle Workspace ProficiencyProject Management Tools ExperienceStrong Written And Verbal Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Calendar ManagementSOP CreationProcess DocumentationOperational Follow-ThroughAction Item TrackingReport PreparationWorkflow DocumentationPerformance TrackingProblem-SolvingAttention To Detail

Soft Skills

Highly OrganizedStrong Communication SkillsAbility To Manage Multiple PrioritiesAdaptability In Fast-Moving Environments

Tools & Technologies

Google WorkspaceClickUpAsanaMonday.comTrelloNotionMicrosoft Excel

Industry Keywords

Operations SupportAdministrative CoordinationExecutive AssistanceFast-Paced Business EnvironmentStakeholder Communication

About the role

Key responsibilities & impact

Manage calendars, build SOPs, track action items, and keep systems organized
Own the systems that keep the operation running so founders stay focused on the decisions only they can make
Own the calendar so leadership never has to think about it
Communicate early and honestly about progress and issues
Ensure deadlines are consistently met with minimal supervision
Capture action items from meetings and track them to closure
Keep tools and systems organized and current
Reduce founder and leadership time spent on admin and routine decisions
Build and maintain reporting cadences and SOP libraries

Requirements

What you’ll need

3+ years of experience as an Operations Assistant, Administrative Coordinator, Office Coordinator, Executive Assistant, or similar operations support role
Demonstrated experience supporting founders, executives, operations leaders, or multiple stakeholders in a fast-paced business environment — this must be demonstrable, not estimated
Proven ownership of calendar management, scheduling, meeting coordination, reporting, SOP creation, process documentation, and operational follow-through
Strong proficiency with Google Workspace (Docs, Sheets, Drive, Calendar, Gmail) and project management platforms such as ClickUp, Asana, Monday.com, Trello, Notion, or similar tools
Experience managing recurring operational workflows, tracking action items, and ensuring deadlines are consistently met with minimal supervision
Strong written and verbal English communication skills, with the ability to prepare professional documentation, meeting notes, reports, and stakeholder communications
Highly organized with exceptional attention to detail and the ability to manage multiple priorities while maintaining accuracy in a fast-moving environment
Demonstrated problem-solving skills, with the ability to identify inefficiencies, recommend improvements, and build scalable processes
Comfortable creating and maintaining SOPs, workflow documentation, process maps, and knowledge bases
Experience preparing reports, dashboards, or performance trackers using Google Sheets, Microsoft Excel, or similar reporting tools
Must pass a written SOP/documentation exercise at 85%+
Professional home office setup and reliable internet
Willing to undergo the required training assessment as part of the recruitment process
Must be available Monday–Friday, 9:00 AM–6:00 PM in PST, CST, or EST

Benefits

Comp & perks

Better Role Matching — you are placed where you can actually perform and grow, not just fill a seat
Real Upside — strong performers unlock raises, long-term stability, and future opportunities
Work With U.S. Operators — direct exposure to franchise owners focused on growth and execution
Real Ownership — your work directly impacts operations. Less bureaucracy, more responsibility from day one
Multi-Location Exposure — work across multiple franchise locations and learn how scalable operations actually run