Integrator – Client Success Leader
ScaleSource
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇲🇽 Mexico
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
Senior
About the role
- Lead and hold accountable leaders across Sales / BDR, Client Success, Scaler Success, Marketing, and Operations & support teams
- Run weekly 1:1s and leadership L10s
- Own hiring, coaching, performance management, and terminations
- Maintain accurate scorecards, rocks, and to-dos
- Ensure issues are surfaced, solved, and closed weekly
- Drive 90%+ execution consistency across teams
- Own the full client lifecycle: onboarding → activation → retention
- Ensure high client satisfaction, retention, and scalable success systems
- Oversee training programs, client resources, and ongoing engagement
- Translate the Visionary’s ideas into clear plans with owners, timelines, and metrics
- Drive projects from concept to completion
- Monitor budgets and operational spend
- Ensure marketing and recruiting efforts deliver ROI
Requirements
- Senior Operator in Staffing / Recruiting / BPO
- Proven EOS Experience
- Strong Executor, Not a Theorist
- Leader Who Holds the Line Without Killing Culture
- Comfortable Operating at Two Altitudes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
performance managementclient lifecycle managementproject managementbudget monitoringscorecard maintenancetraining program oversightROI analysis
Soft skills
leadershipcoachingaccountabilityproblem-solvingcommunicationexecutioncultural sensitivity