Scaler Global

Operations

• Deliver prompt and professional service to our Scaler clients through verbal and written communications
• Determine client goals, challenges, and data needs, while utilizing product and industry knowledge to optimize the client experience with the Scaler platform
• Proactively support the full lifecycle of the ESG data gathering and analysis process to meet our customer needs; manage large data sets
• Project manage, organize and prioritize requests and tasks to ensure timely and accurate responses to clients
• Develop and maintain positive working relationships with clients and other key partners
• Become a subject matter expert per Scaler, Commercial Real Estate Investment, and ESG; maintain an aptitude for learning
• Contribute to the overall Scaler partnership strategy
• Contribute to client service process optimization and resources, including updates to onboarding, feedback, tutorials, and other materials

Account Operations Manager

Revenue Operations

• Identify bottlenecks and drive data-backed recommendations to improve efficiency
• Ensure the availability of accurate, timely data to inform decision-making, bring visibility to key performance metrics, and identify what’s working and what isn’t.
• Lead the management and optimization of our sales, and account management processes, ensuring that processes are clearly defined, documented, and accessible to all teams
• Develop conversion insights to guide smarter prioritization
• Standardize reporting and dashboards for performance
• Streamline CRM workflows and ensure clean, actionable data
• Support Sales with process tools that remove friction and boost efficiency

Revenue Operations Lead

Account Manager

• Analyze sustainability data, client needs, sustainability trends to drive platform value and business impact
• Monitor and interpret commercial real estate, and financial market trends to enhance our strategic positioning
• Lead the full sustainability data lifecycle, from collection and validation to analysis and reporting with precision and efficiency
• Identify and implement improvements in workflows, onboarding, and service delivery using automation and insights
• Drive cross-functional initiatives that align teams, optimize execution, and support company-wide goals
• Support regional leadership with strategic planning and performance tracking
• Own and execute complex client-driven projects independently, with a strong sense of accountability
• Build and manage relationships with internal and external stakeholders to ensure high-impact outcomes

Strategic Account Manager

Growth Marketing

About Us: Scaler is an action-focused sustainability platform purpose-built for the real estate industry. We empower real estate managers and investors to protect value, improve resiliency, and reduce long-term risk.
Role Overview: At Scaler, we’re looking for a motivated and creative working student who’s excited to grow their skills at the intersection of marketing, visual content, and data. This role is perfect for someone studying Business Administration, Marketing, Communications, or a related field—who’s curious about how great content and clear insights that can drive brand growth.
You'll help us communicate our value through compelling visuals, smart content, and data-driven insights. This is a hands-on opportunity to be part of a fast-moving team, contribute meaningfully and grow quickly.
Responsibilities: Assist in developing content that supports brand growth, including client decks, reports, internal resources, and visual assets
Organize and analyze data to extract simple, actionable insights for marketing and client communications
Support the creation of visual materials (e.g., charts, infographics, presentation slides) that bring our data and message to life
Collaborate with cross-functional teams to ensure brand consistency and clarity across channels
Help research trends in sustainability, tech, and real estate to inspire content ideas and strengthen our storytelling on LinkedIn

Account Operations Manager

Revenue Operations Lead

Strategic Account Manager

Junior Marketing and Growth Associate