Scale Virtually VA

Virtual Assistant Trainer – Class Facilitator

Scale Virtually VA

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • **Role Overview**
  • We are seeking a **dynamic and engaging Virtual Assistant Trainer** whose core responsibility is to **facilitate live and virtual training sessions** for VAs.
  • This role focuses on **delivering structured training programs, driving participation, and ensuring knowledge retention** to turn trainees into confident, job-ready Virtual Assistants.
  • **Key Responsibilities**
  • **1. Training Facilitation (CORE FUNCTION)**
  • - Conduct **daily live training sessions** (Zoom or similar platforms)
  • - Deliver pre-designed training modules with clarity and energy
  • - Break down complex topics into simple, actionable steps
  • - Maintain high engagement through:
  • - Q&A sessions
  • - Interactive discussions
  • - Roleplays and simulations
  • **2. Learner Engagement & Classroom Management**
  • - Create a **high-energy, supportive learning environment**
  • - Encourage participation and manage different learning styles
  • - Handle questions, objections, and learning blockers in real-time
  • - Ensure trainees stay on track and motivated
  • **3. Practical Training Execution**
  • - Facilitate:
  • - Hands-on exercises
  • - Scenario-based activities
  • - System walkthroughs (CRM, bookkeeping tools, etc.)
  • - Guide trainees during live practice sessions
  • - Monitor task completion during class
  • **4. Performance Monitoring & Feedback**
  • - Observe trainee performance during sessions
  • - Provide **real-time coaching and corrections**
  • - Conduct quick knowledge checks (quizzes, recaps, drills)
  • - End each session with clear takeaways and action steps
  • **5. Assessment Facilitation**
  • - Administer practical assessments and exercises
  • - Guide trainees through assessment instructions
  • - Ensure integrity and proper completion of tasks
  • - Provide initial evaluation and feedback
  • **6. Collaboration with Training Team**
  • - Work with curriculum developers and other teams (Ops, placements, dev ops, pdev and executives)
  • - Provide feedback on training materials based on class experience
  • - Suggest improvements to enhance learning effectiveness

Requirements

  • **Required Skills & Qualifications**
  • **Core Requirements**
  • - Proven experience in **training, teaching, or facilitation** (BPO, VA, or corporate training)
  • - Strong ability to **present and explain concepts clearly**
  • - Experience handling **live virtual classes**
  • **Technical Skills**
  • - Familiarity with:
  • - Zoom / Google Meet / Microsoft Teams
  • - CRM tools or bookkeeping systems (basic knowledge is acceptable)
  • - Basic understanding of AI tools
  • **Soft Skills (CRITICAL)**
  • - Excellent communication and presentation skills
  • - Strong classroom management ability
  • - High energy, engaging, and confident presence
  • - Patience and adaptability
  • - Strong listening and coaching skills
  • ** Preferred Qualifications**
  • - Experience training Virtual Assistants
  • - Background in real estate, bookkeeping, or customer service
  • - Experience in facilitating large groups (10–30 trainees)
Benefits
  • - **Fully remote work, Full-time & long-term role (not project based)**
  • - Competitive Salary & appraisal opportunities
  • - HMO & Insurance
  • - PTO
  • - Lots of opportunities & areas for growth
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
trainingteachingfacilitationlive virtual classespresentationclassroom managementcoachingassessment facilitationknowledge retentionlearner engagement
Soft Skills
communicationpatienceadaptabilitylisteninghigh energyengaging presenceconfidencesupportive environmentmotivationproblem-solving