Serve as the primary HubSpot administrator, owning all CRM architecture including objects, workflows, properties, pipelines, and permissions across Sales Hub and Service Hub.
Audit the existing HubSpot environment, identify legacy technical debt and misconfigured processes left by prior consultants, and develop and execute a structured remediation plan.
Design and build scalable, well-documented workflows that map complex business processes without creating clutter or creating systems only you can understand.
Manage user permissions, data validation rules, and governance standards that keep the CRM clean and trustworthy at scale.
Establish and maintain a single source of truth for STW's revenue data, including ARR, GRR, NRR, churn, renewal rates, and sales velocity.
Build and maintain dashboards that GTM leaders, including Sales, Client Success, and Finance, actively use to make decisions.
Identify and resolve data quality issues, tracing anomalies back to their source and implementing preventative checks to stop them from recurring.
Partner with Finance Leadership to ensure HubSpot data accurately reflects billing and subscription data.
Own the integration and data flow between HubSpot and STW's broader GTM tool stack, including (but not limited to) Slack, Apollo, PandaDoc, Zoom Revenue Accelerator, and LinkedIn Sales Navigator.
Serve as the operational translator between senior leadership's strategic goals and the technical systems required to achieve them.
Proactively identify gaps in current tooling and propose solutions that will serve STW as it scales.
Develop and maintain a Scale to Win RevOps Playbook that documents all CRM processes, workflows, and standards in plain language that the full team can follow.
Lead training and change management efforts to drive team adoption of new and improved systems.
Serve as the go-to internal resource for CRM questions, troubleshooting, and process guidance across Sales and Client Success.

Requirements

4-5 years of experience in Revenue Operations or Sales Operations, ideally within a high-growth B2B SaaS environment.
Strong commitment to progressive values and genuine alignment with Scale to Win's mission to help Democratic and progressive campaigns and organizations win.
Demonstrated experience as a primary HubSpot administrator, not just a user, with hands-on ownership of CRM architecture, workflows, objects, and properties in HubSpot Sales Hub and/or Service Hub.
Current HubSpot Administrator certification, or equivalent expert-level demonstrated experience.
Proven experience inheriting a messy or poorly implemented CRM environment and successfully auditing, remediating, and re-architecting it.
Experience managing the full lead-to-revenue lifecycle, including recurring revenue pipelines, renewal workflows, and Customer Success operations — not just top-of-funnel sales pipelines.
Experience building revenue dashboards that track ARR, churn, and sales velocity for GTM leadership.
Strong documentation skills and a demonstrated ability to build processes that others can understand, follow, and maintain without your involvement.
Comfort working as a hands-on individual contributor in a small, fast-moving organization where you are the team, not a member of a large specialized department.

Benefits

401k matching up to 6% after a provisional period.
Ten paid company holidays, two floating holidays, and a week and a half-long holiday break at the end of the year.
Generous paid vacation (up to 24 days a year with time accrued monthly); paid sick leave; paid short-term medical, caregiver, bereavement, and other personal leave.
16 weeks of paid parental leave and an additional 4 weeks of part-time, fully-paid flex time. This is available to all new parents of any gender, including adoptive parents.
Fully-paid premium, $0 deductible, top-notch medical insurance, as well as dental and vision insurance, for you and your dependents.
Remote working with flexible working conditions, a stipend to support your home office setup, and access to a company computer.
Every employee is invited to donate 25,000 free texts to a non-profit of their choice each year.
To support continued professional growth and development, Scale to Win offers each employee an annual $2,000.00 stipend towards achieving your professional development goals.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

CRM architectureworkflowsdata validation rulesdata quality managementrevenue dashboardslead-to-revenue lifecyclerecurring revenue pipelinesrenewal workflowsprocess documentationauditing and remediation

Soft Skills

strong documentation skillschange managementoperational translationproblem-solvingteam adoption facilitationstrategic alignmentproactive identification of gapsinterpersonal communicationcollaborationadaptability

Certifications

HubSpot Administrator certification