Virtual Assistant

Scale Army Careers

Virtual Assistant supporting a consumer products startup’s CEO, operations, e-commerce, and partnerships. Managing projects, communications, Shopify, research, and AI-enabled workflows.

Posted 8/25/2026contractRemote • 🇪🇬 EgyptJunior💰 $1,200 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, including task prioritization, deadline management, and effective communication with stakeholders. Proficient in using task management systems and tools to enhance operational efficiency and support e-commerce functions.

Highest-signal resume keywords

Project ManagementTask Management SystemsGoogle Workspace ProficiencyE-Commerce SupportAI Workflow Automation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project CoordinationTask SequencingSOP MaintenanceGoogle Sheets ProficiencyExcel ProficiencyShopify SupportKlaviyo FamiliarityPrompt Writing for AIOperational Problem SolvingAttention to Detail

Soft Skills

Organizational SkillsIndependent Problem SolvingCommunication SkillsPrioritization SkillsJudgment

Tools & Technologies

ClickUpAsanaTrelloMonday.comChatGPTClaudeCanva

Industry Keywords

E-CommerceConsumer ProductsLifestyle BrandRetailStartup Environment

About the role

Key responsibilities & impact

Manage projects with multiple moving pieces from planning through completion
Break projects into tasks, sequence activities, establish deadlines, and track deliverables
Manage concurrent projects and follow up on outstanding items and blockers
Solve routine operational problems independently and escalate sensitive or unclear matters
Maintain SOPs and process documentation
Improve internal processes and create scalable ways of working
Organize and triage the daily inbox
Maintain the task-management system and track requests, follow-ups, deadlines, records, inventory reports, trackers, invoices, and claims
Organize files and information and maintain reports using Google Sheets or Excel
Handle customer inquiries, returns, shipping labels, order issues, and related requests
Manage influencer communications, follow-ups, and gifting logistics
Coordinate with retail partners regarding vendor portals, schedules, deliverables, purchase orders, and documentation
Coordinate vendors, freelancers, photographers, editors, and other external partners
Support Shopify store maintenance and update product pages, stock status, and website content
Review website updates against publishing checklists and flag e-commerce issues
Research tools, vendors, platforms, and business processes and provide actionable recommendations
Schedule meetings, coordinate appointments, make travel arrangements, and handle Founder/CEO administrative and personal tasks
Use ChatGPT, Claude, and Claude Cowork to support workflows and identify AI automation opportunities
Write, test, and refine prompts and apply quality control to AI-generated outputs
Independently learn new technologies and platforms

Requirements

What you’ll need

Professional experience as a Virtual Assistant, Operations Assistant, Administrative Assistant, Project Coordinator, or similar support professional
Demonstrated experience operating independently and solving day-to-day problems without constant direction
Experience managing projects or workflows involving multiple tasks, deadlines, and stakeholders
Regular, hands-on experience using a task-management system such as ClickUp, Asana, Trello, Monday.com, or similar
Experience managing professional email communication and administrative responsibilities
Experience in a startup or small, fast-moving environment is strongly preferred
Experience supporting a consumer products, e-commerce, lifestyle, retail, or similar brand is strongly preferred
Experience with Shopify or Klaviyo is a plus
Exceptional organizational skills and attention to detail
Strong ability to prioritize and manage multiple responsibilities simultaneously
Strong project-management and follow-through skills
Ability to operate independently without step-by-step instructions
Strong professional written and verbal communication skills
Hands-on proficiency with ChatGPT and Claude for real business workflows
Ability to write and refine effective AI prompts and use AI to improve operational efficiency
Regular experience using task-management platforms
Proficiency with Google Workspace
Strong Google Sheets or Excel skills for trackers and reporting
Familiarity with Canva
Ability to quickly learn unfamiliar tools, systems, and platforms
Strong judgment regarding when to act independently and when to escalate
Comfortable communicating with customers, influencers, vendors, and external partners
Willingness to handle executive and personal assistance responsibilities
Ability to maintain a consistent full-time schedule during core U.S. business hours
Candidates must be available to work 9:00 AM–5:00 PM EST aligned with the client's time zone
Resume must be submitted in English and PDF format
Must complete the application form and record a video showcasing skill sets

Benefits

Comp & perks

Fully remote work from home
Opportunity to work directly with the Founder/CEO of a growing consumer brand
Hands-on exposure across operations, project management, e-commerce, retail partnerships, influencer coordination, customer experience, AI, and executive support
Meaningful ownership over day-to-day execution
Opportunity to improve systems and processes that support company scaling