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Social Media Community Manager
Scale Army CareersOversee day-to-day social media engagement across platforms for a SaaS company. Collaborate closely with the marketing team to support campaigns and community growth.
About the role
Key responsibilities & impact- Oversee the company's day-to-day social media presence across LinkedIn, X (Twitter), Facebook, Instagram, and other relevant platforms
- Monitor and manage daily engagement across social platforms
- Respond professionally to comments, direct messages, and customer inquiries
- Foster meaningful conversations with customers and industry partners
- Help build an engaged community around the company's products and brand
- Schedule and publish approved content across all social media channels
- Support integrated marketing campaigns, product launches, and promotions
- Monitor conversations related to digital marketing and SaaS
Requirements
What you’ll need- 2–4 years of experience in social media community management
- Experience supporting B2B SaaS, marketing technology, software, or technology companies preferred
- Strong written English communication and copy-editing skills
- Strong understanding of B2B social media marketing and community engagement
- Experience using LinkedIn, X (Twitter), Facebook, and Instagram professionally
- Experience with Hootsuite, Sprout Social, Buffer, or similar social media management platforms
- Familiarity with Canva for basic content preparation and image resizing
Benefits
Comp & perks- Opportunity to join a growing SaaS company
- Work closely with the marketing team
- Ownership and collaboration
- Ability to make a measurable impact on brand awareness and community growth
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Social Media ManagementCommunity EngagementContent SchedulingCopy-EditingDigital Marketing
Soft Skills
Professional CommunicationCustomer InteractionRelationship Building