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Inside Sales Representative
Scale Army CareersInside Sales Representative contacting prospective students interested in trade schools. Engaging leads, building rapport, and guiding them through the enrollment process.
About the role
Key responsibilities & impact- Contact prospective students who have already expressed interest in trade school or vocational education programs.
- Build rapport quickly through engaging and conversational communication.
- Follow a structured sales process while adapting naturally to each prospect's needs.
- Maintain a high level of daily outbound call activity.
- Establish trust and positive engagement throughout the sales conversation.
- Understand each prospect's educational goals, interests, and motivations.
- Present relevant school and program options based on fit and availability.
- Answer questions and address concerns throughout the qualification process.
- Guide qualified prospects toward the next step in the enrollment journey.
- Help prospects evaluate available educational opportunities.
- Accurately document call outcomes and prospect information.
- Maintain organized and up-to-date records within company systems.
- Utilize CRM and dialing platforms throughout the sales process.
- Ensure all required information is captured accurately and completely.
- Maintain data integrity across prospect records.
- Consistently achieve daily, weekly, and monthly lead generation targets.
- Participate in coaching, training, and quality assurance initiatives.
- Apply feedback to improve sales performance and communication effectiveness.
- Contribute positively to a collaborative and performance-driven team culture.
- Continuously improve call quality and conversion performance.
Requirements
What you’ll need- 1–3 years of experience in inside sales, phone sales, appointment setting, lead qualification, or high-volume outbound calling environments.
- Experience working warm inbound leads strongly preferred.
- Experience working within sales, customer-facing, or performance-based environments.
- Call center experience preferred.
- Retail sales experience is a plus.
- Hospitality experience is a plus.
- Bartending experience is a plus.
- Serving experience is a plus.
- Experience utilizing CRM systems and dialing platforms preferred.
Benefits
Comp & perks- Offers Commission 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
ATS Keywords
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Hard Skills & Tools
inside salesphone salesappointment settinglead qualificationoutbound callingcall center experienceretail saleshospitalitybartendingserving
Soft Skills
communicationrapport buildingtrust establishmentadaptabilityorganizational skillscollaborationperformance-drivencoachingfeedback applicationcall quality improvement