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Outbound Sales Operations Specialist
Scale Army CareersSales Operations Specialist managing and optimizing outbound sales channels for an AI-driven B2B company. Collaborating with teams to enhance operational workflows and improve pipeline performance.
About the role
Key responsibilities & impact- Build and optimize outbound sales channels, including email, phone outreach, and LinkedIn prospecting.
- Implement and maintain a streamlined sales tech stack to support both sales and marketing teams.
- Research and manage platforms and data enrichment tools to ensure accurate and up-to-date lead data.
- Set up and refine sales processes to ensure alignment and efficiency across all outbound channels.
- Work closely with the sales team to improve outreach strategies and execution using existing tools and systems.
- Track and report on key sales metrics, including performance, conversion rates, and pipeline health.
- Use data analysis to identify trends, inefficiencies, and opportunities for improvement within the sales process.
- Collaborate with sales, marketing, and operations teams to strengthen outbound strategies.
- Support sales enablement by ensuring effective use of tools and resources for lead generation and conversion.
- Leverage AI tools to improve workflows, automate processes, and enhance data enrichment and reporting where applicable.
Requirements
What you’ll need- 3–5 years of experience in Sales Operations within a B2B environment.
- Proven experience building outbound sales channels and optimizing sales tech stacks.
- Experience with email campaigns, phone outreach, LinkedIn strategies, and data enrichment tools.
- Strong understanding of sales reporting and analytics.
- Ability to set up and manage outbound sales channels for consistent lead generation.
- Familiarity with research platforms and data enrichment tools to maintain high-quality lead data.
- Proficiency in Salesforce or similar CRM tools for tracking and managing opportunities.
- Strong problem-solving abilities with high attention to detail.
- Excellent communication and collaboration skills across cross-functional teams.
- Self-starter mindset with a proactive approach to optimizing sales processes and tools.
Benefits
Comp & perks- Health insurance
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsoutbound sales channelssales tech stack optimizationemail campaignsphone outreachLinkedIn prospectingdata enrichment toolssales reportinganalyticslead generation
Soft Skills
problem-solvingattention to detailcommunicationcollaborationself-starterproactive approach