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About the role
Key responsibilities & impact- Driving Net Dollar Retention across accounts
- Expanding existing client relationships
- Identifying opportunities for deeper account penetration
- Forecasting hiring demand across your portfolio
- Monitoring account health and identifying risks early
- Leading renewal and expansion conversations with clients
- Leading strategic conversations with founders and executives
- Conducting quarterly client reviews
- Aligning hiring roadmaps with client budgets and priorities
- Managing 2–3 Account Managers (Hiring Experts) by setting performance expectations and coaching team members
Requirements
What you’ll need- 6–8+ years in staffing or recruiting agency environments
- Experience managing multiple client accounts simultaneously
- Proven ability to grow client relationships over time
- Strong commercial mindset and business judgment
- Experience leading client-facing team members
Benefits
Comp & perks- Compensation set after evaluating experience and location
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
client relationship managementaccount managementperformance coachingstrategic conversationforecastingrisk identificationbusiness judgmentcommercial mindset