Scale Army Careers

Senior Client Partner – Account Leadership, Client Delivery

Scale Army Careers

full-time

Posted on:

Location Type: Remote

Location: Egypt

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Salary

💰 $3,500 - $6,000 per month

Job Level

Senior

About the role

  • Oversee the operational performance of client accounts
  • Monitor hiring pipelines across accounts
  • Ensure hiring processes move efficiently
  • Identify potential delivery risks early
  • Maintain consistent service quality
  • Coordinate closely with recruiting teams
  • Manage 2–3 Account Managers responsible for client coordination
  • Set clear expectations and performance standards
  • Review hiring progress across accounts
  • Coach team members on client communication
  • Support escalations when issues arise
  • Develop team members into stronger operators
  • Maintain strong client relationships
  • Lead client check-ins
  • Manage expectations during hiring processes
  • Address issues quickly
  • Ensure clients feel supported throughout engagements

Requirements

  • 6–8+ years in staffing or recruiting agency environments
  • Experience managing complex client engagements
  • Experience leading client-facing teams
  • Strong operational thinking and organization
  • Ability to manage multiple client accounts simultaneously
Benefits
  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
operational thinkingorganizationclient communicationcoachingrelationship managementperformance managementexpectation managementissue resolutionteam leadershipservice quality