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ScalableOS

Presales Engineer

ScalableOS

Presales Engineer guiding clients in technology decisions at ScalableOS, combining technical expertise and client engagement.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AzureCloudDNSFirewalls

About the role

Key responsibilities & impact
  • Participate in scoping calls with clients to understand business challenges, technical requirements, and desired outcomes.
  • Investigate and validate client requirements through detailed discussions and discovery sessions.
  • Document the client’s existing infrastructure, applications, and operational processes to identify gaps and opportunities.
  • Develop comprehensive, scalable, and cost-effective managed services solutions tailored to client needs.
  • Create and deliver compelling solution presentations and proposals that clearly articulate value, technical approach, and benefits.
  • Work closely with sales teams, Projects department, and Support teams to ensure proposed solutions are feasible and aligned with organizational capabilities.
  • Research and learn emerging technologies, while consulting with internal decision makers to inform company offerings and services.

Requirements

What you’ll need
  • 5+ years technical support experience in an MSP Environment
  • Strong knowledge of desktop and server operating systems
  • Deep knowledge of networking concepts and design (IP addressing, DNS, DHCP, VPN, VLANs, firewalls)
  • Extensive experience designing cloud solutions (O365, Azure, Azure AD, Intune)
  • Familiarity with ITIL frameworks and service management best practices
  • Experience with Remote Monitoring & Management (RMM) tools. (Datto RMM a Plus)
  • Experience with Autotask PSA a Plus
  • Microsoft 365 Certified: Administrator Expert (MS-102) is a Plus
  • Microsoft Certified: Azure Solutions Architect Expert (AZ-305) is a Plus
  • High School Diploma required
  • Bachelor’s Degree in IT related field preferred.

Benefits

Comp & perks
  • N/A 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply.

ATS Keywords

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Hard Skills & Tools
technical supportdesktop operating systemsserver operating systemsnetworking conceptscloud solutions designIP addressingDNSDHCPVPNVLANs
Soft Skills
client communicationproblem-solvingdocumentationpresentation skillscollaborationresearchconsultation
Certifications
Microsoft 365 Certified: Administrator Expert (MS-102)Microsoft Certified: Azure Solutions Architect Expert (AZ-305)