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About the role
Key responsibilities & impact- Lead the administration, optimization, and continuous improvement of SBP’s Salesforce environment
- Manage system configuration, resolve complex issues, and lead platform enhancements
- Partner with stakeholders to improve workflows, reporting, and overall system usability
- Own responsibility for Salesforce platform administration
- Serve as the primary Salesforce partner to stakeholders, leading discovery, scoping, and solution design
- Own delivery of projects from concept through implementation and continuous improvement
- Maintain data quality, governance, and overall system reliability
- Develop user documentation, training materials, and support resources
Requirements
What you’ll need- Bachelor’s degree required; degree in computer science or a related field preferred
- 3+ years of Salesforce administration experience
- Experience with Nonprofit Success Pack and Account Engagement preferred
- Strong understanding of Salesforce architecture, automation, and reporting
- Salesforce Administrator Certification required; Advanced Administrator Certification preferred
- Must pass all required pre-employment screenings, including a criminal background check and drug screening, with clearance through the National Sex Offender Registry, state, and FBI checks.
- Must be authorized to work in the United States.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce administrationSalesforce architectureSalesforce automationSalesforce reportingNonprofit Success PackAccount Engagementdata qualitysystem configurationworkflow improvementproject delivery
Soft Skills
stakeholder managementproblem-solvingcommunicationtraining developmentdocumentation skillscollaborationleadershiporganizational skillscontinuous improvementuser support
Certifications
Salesforce Administrator CertificationAdvanced Administrator Certification
