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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce administrationSalesforce architectureSalesforce automationSalesforce reportingNonprofit Success PackAccount Engagementdata qualitysystem configurationworkflow improvementproject delivery
Soft Skills
stakeholder managementproblem-solvingcommunicationtraining developmentdocumentation skillscollaborationleadershiporganizational skillscontinuous improvementuser support
Tools & Technologies
SalesforceSalesforce platformdata governancereporting toolsuser documentationtraining materialssupport resources
Certifications & Qualifications
Salesforce Administrator CertificationAdvanced Administrator Certification
Industry Keywords
system usabilityproject implementationbackground checkdrug screeningNational Sex Offender RegistryFBI checkscomputer science degreerelated field degree
About the role
Key responsibilities & impact- Lead the administration, optimization, and continuous improvement of SBP’s Salesforce environment
- Manage system configuration, resolve complex issues, and lead platform enhancements
- Partner with stakeholders to improve workflows, reporting, and overall system usability
- Own responsibility for Salesforce platform administration
- Serve as the primary Salesforce partner to stakeholders, leading discovery, scoping, and solution design
- Own delivery of projects from concept through implementation and continuous improvement
- Maintain data quality, governance, and overall system reliability
- Develop user documentation, training materials, and support resources
Requirements
What you’ll need- Bachelor’s degree required; degree in computer science or a related field preferred
- 3+ years of Salesforce administration experience
- Experience with Nonprofit Success Pack and Account Engagement preferred
- Strong understanding of Salesforce architecture, automation, and reporting
- Salesforce Administrator Certification required; Advanced Administrator Certification preferred
- Must pass all required pre-employment screenings, including a criminal background check and drug screening, with clearance through the National Sex Offender Registry, state, and FBI checks.
- Must be authorized to work in the United States.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Flexible work arrangements
- Professional development
- Paid time off