Customer Service Representative

SBM

Customer Service Representative performing janitorial and sanitation duties for SBM Management Services. Operating cleaning equipment and maintaining assigned facilities.

Posted 8/24/2026full-timeRichardson • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining cleanliness and sanitation, operating cleaning equipment, and adhering to safety protocols. Strong communication skills and ability to work effectively in a team environment are essential.

Highest-signal resume keywords

Cleaning Methods KnowledgeMotorized Cleaning Equipment OperationSafety and Task Training CertificationForklift CertificationBilingual Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cleaning Equipment MaintenanceUse of Cleaning CompoundsAbility to Lift 35 PoundsReading and Interpreting InstructionsPerforming Janitorial Duties

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationTeam CollaborationProfessional AppearanceCustomer Service Understanding

Tools & Technologies

Motorized Cleaning EquipmentPersonal Protective Equipment

Certifications & Qualifications

Safety and Task Training CertificationForklift Certification

Industry Keywords

Janitorial DutiesSanitationSafety RulesHazard ReportingWork Environment

About the role

Key responsibilities & impact

Maintain cleanliness and sanitation of assigned areas
Perform janitorial duties and all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area and clean work area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, procedures, protocols, and company rules
Perform work assignments in a team with other employees
Perform repetitive tasks
Take direction and respond to supervision
Communicate professionally with leads, supervisors, co-workers, managers, and customers
Fill in during staff shortages
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the work environment

Requirements

What you’ll need

No specific education requirement
3–6 months training or experience preferred, or equivalent combination of education and experience
May be required to have a valid driver’s license
Completed all safety and task training certification
May be required to be forklift certified
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment
Knowledge of the upkeep and care of cleaning equipment
Knowledge of cleaning compounds and chemicals and their safe, efficient use
Ability to lift and/or move up to 35 pounds

Benefits

Comp & perks

Comprehensive benefit packages