Customer Service Representative

SBM

Part-time Customer Service Representative performing janitorial and sanitation work for SBM’s facilities-management clients. Operating cleaning equipment, maintaining assigned areas, and supporting shift operations.

Posted 8/14/2026part-timeMonroe • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $23 - $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in maintaining cleanliness and sanitation, operating cleaning equipment, and adhering to safety protocols. Strong communication skills and the ability to work collaboratively in a team environment are essential.

Highest-signal resume keywords

Janitorial DutiesCleaning MethodsSafety Training CertificationForklift CertificationBilingual Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Cleaning Equipment OperationKnowledge of Cleaning CompoundsAbility to Lift 35 PoundsAbility to Perform Repetitive TasksReading and Interpreting Instructions

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationProfessional AppearanceTeam Collaboration

Tools & Technologies

Motorized Cleaning EquipmentPersonal Protective Equipment

Certifications & Qualifications

Safety Training CertificationForklift Certification

Industry Keywords

SanitationCustomer ServiceWorkplace SafetyCleaning ProceduresHazard Reporting

About the role

Key responsibilities & impact

Maintain cleanliness and sanitation of assigned areas
Perform janitorial duties and follow daily schedules
Operate motorized cleaning equipment
Maintain daily upkeep of assigned areas
Report incidents and hazardous conditions to the supervisor
Comply with safety rules, policies, and procedures
Perform work assignments with other employees
Maintain a clean work area
Follow company protocols, procedures, policies, and rules
Communicate professionally with leads, supervisors, coworkers, managers, and customers
Fill in during staff shortages
Support the shift lead in completing punch-list items
Use proper personal protective equipment
Maintain a professional appearance and conduct
Understand customer service, satisfaction, reporting systems, and the work environment

Requirements

What you’ll need

No specific education requirement
3–6 months of training or experience preferred, or equivalent combination of education and experience
May be required to have a valid driver’s license
Completed all safety and task training certification
May be required to be forklift certified
Bilingual ability is a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods, equipment, cleaning compounds, and chemicals
Knowledge of the upkeep and care of cleaning equipment
Ability to use cleaning compounds and chemicals safely and efficiently
Ability to lift and/or move up to 35 pounds
Ability to perform repetitive tasks and work in a team
Monday–Friday shift availability: 6:00am–2:30pm, 12:00pm–8:30pm, 8:00am–4:30pm, or 3:00pm–11:30pm

Benefits

Comp & perks

Comprehensive benefit packages are offered; details are available on SBM's careers website