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S
Customer Service Representative
SBMCustomer Service Representative responsible for janitorial duties and maintenance. Ensuring cleanliness and sanitation in assigned areas while complying with safety and company procedures.
About the role
Key responsibilities & impact- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Requirements
What you’ll need- No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
- May be required to have a valid driver’s license.
- Completed all safety and task training certification.
- May be required to be forklift certified.
- Bilingual a plus.
- Ability to read and interpret instructions, procedures, manuals, and other documents.
- Strong verbal and written communication skills.
- Knowledge of cleaning methods and equipment and willing to share with team.
- Knowledge of the upkeep and care of the cleaning equipment.
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Benefits
Comp & perks- SBM offers comprehensive benefit packages.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cleaning MethodsCleaning Equipment MaintenanceKnowledge of Cleaning CompoundsAbility to Read InstructionsRepetitive Task Performance
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationTeam CollaborationProfessional Conduct
Certifications
Safety Training CertificationForklift Certification