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S

Customer Service Representative

SBM

. The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Posted 4/25/2026full-timeSunnyvale • California • 🇺🇸 United StatesJunior💰 $22 - $23 per hourWebsite

About the role

Key responsibilities & impact
  • The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
  • Perform janitorial duties.
  • Perform all duties listed on the daily schedule.
  • Operate motorized cleaning equipment.
  • Maintain daily upkeep of assigned area.
  • Report incidents and hazardous conditions to supervisor.
  • Comply with safety rules, policies, and procedures.
  • Perform work assignments in a team with other employees.
  • Perform repetitive tasks.
  • Maintain clean work area.
  • Follow all protocols, company procedures, policies, and rules.
  • Take direction and respond to supervision.
  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner.
  • Fill in during staff shortage.
  • Support shift lead in completing punch-list items.
  • Use proper personal protective equipment.
  • Present a professional appearance and conduct.
  • Understand customer service and satisfaction.
  • Understand reporting systems, and of the environment.

Requirements

What you’ll need
  • No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
  • May be required to have a valid driver’s license.
  • Completed all safety and task training certification.
  • May be required to be forklift certified.
  • Bilingual a plus.
  • Ability to read and interpret instructions, procedures, manuals, and other documents.
  • Strong verbal and written communication skills.
  • Knowledge of cleaning methods and equipment and willing to share with team.
  • Knowledge of the upkeep and care of the cleaning equipment.
  • Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Benefits

Comp & perks
  • SBM offers comprehensive benefit packages.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
janitorial dutiesmotorized cleaning equipment operationcleaning methodscleaning compoundsforklift operation
Soft Skills
teamworkcommunicationprofessionalismability to follow instructionscustomer service
Certifications
safety training certificationforklift certification