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About the role
Key responsibilities & impact- Serve as a trusted HR/people partner for assigned teams, supporting workforce planning, performance management, and engagement.
- Collaborate with leadership to develop talent strategies that align with business objectives.
- Act as primary point of contact for high-value accounts, ensuring satisfaction, retention, and growth.
- Partner with cross-functional teams to resolve client issues, anticipate needs, and identify opportunities for added value.
- Develop and maintain strong relationships to support strategic objectives.
- Provide performance, staffing and turnover reporting and insights for key accounts.
- Identify and develop specific recruiting strategies to build an ongoing, ready pipeline of qualified candidates to meet the company clients hiring needs at all times.
- Identify and implement process improvements to increase efficiency, effectiveness, and scalability.
- Partner with operations leadership to align resources, technology, and workflows with business needs.
- Analyze operational metrics and employee feedback to inform strategic decision-making.
- Monitor turnover metrics, review unfavorable trends, conduct root cause analysis and partner with HR Field and Operations to implement solutions.
- Provide visibility to HR, Operations and Leaders of any recruiting issues and escalate as needed.
- Responsible for tracking open positions and maintaining positions in applicant tracking system.
- Responsible for prescreening, interviewing, hiring and onboarding frontline employees.
- Manage confidential information in relation to non-exempt employees.
- Work alongside HR to effectively manage background, drug test and any other new hire approvals.
- Train management in interviewing and hiring process.
- Conduct wage surveys within labor market to determine competitive wage rate.
- Coordinate job fairs or hiring events.
Requirements
What you’ll need- Bachelor's degree (B. A.) from four-year college or university, preferably in Human Resources or Business Administration
- Two to three years related experience and/or training; or equivalent combination of education and experience
- Ability to work cross-functionally with multiple departments
- Ability to speak effectively before leadership teams
- Exceptional organizational and multitasking abilities
- A strong analytical mindset with attention to detail
- Excellent verbal and written communication skills are required.
Benefits
Comp & perks- Comprehensive benefit packages
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance managementworkforce planningrecruiting strategiesapplicant tracking systemdata analysisroot cause analysisstaffing reportingturnover reportinginterviewingonboarding
Soft Skills
collaborationrelationship buildingcommunicationorganizational skillsmultitaskinganalytical mindsetattention to detailproblem-solvingleadershipconfidentiality
Certifications
Bachelor's degree in Human ResourcesBachelor's degree in Business Administration